Angela Renee Aubin Schroeder

• Developed and implemented a project plan to ensure successful completion of consulting engagements.
• Provided strategic advice, technical guidance, and process improvement support to clients.
• Conducted research and analysis to identify opportunities for cost savings and operational efficiencies.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Overnight stocker
• Clean, stock and organize shelves/products
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Stocked shelves with merchandise when needed.
• Conducted price checks for special orders or discounts as requested by customers.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
• Followed company security procedures for handling large sums of money.
• Performed other duties as assigned by management.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Collected payments and provided accurate change.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Helped customers find specific products, answered questions, and offered product advice.

• Greeted customers and provided product knowledge.
• Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
• Operated cash registers to process payments from customers.
• Maintained cleanliness of work area throughout shift.
• Stocked shelves with products and supplies.
• Ensured all menu items were prepared in accordance with health and safety standards.
• Organized inventory for efficient restocking of products.
• Provided excellent customer service by addressing inquiries promptly and professionally.
• Checked expiration dates on products to ensure freshness of items served to customers.
• Trimmed meats and cheeses for sandwiches as needed.
• Followed established procedures for handling money transactions accurately.
• Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
• Upsold additional items to increase store profits.
• Replenished condiments and other supplies at front counter areas.
• Verified that prepared food met quality standards prior to serving it to customers.
• Adhered strictly to cash handling policies and procedures.
• Communicated effectively with co-workers regarding customer needs and concerns.
• Assisted team members during peak hours when necessary.
• Completed opening, closing and shift change tasks by following company guidelines.
• Kept customer and food preparation areas clean and well-organized.
• Operated cash register to accept cash or credit card payment and issue receipt for transaction.
• Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
• Sanitized food storage and preparation areas to comply with food health and safety requirements.
• Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
• Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
• Delivered superior customer service focused on quality and meeting customer needs.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Organized food preparation stations and regularly replenished supplies.
• Stored food properly to prevent spoilage, cross-contamination and illnesses.
• Trained sandwich artists to apply attention to detail and commitment to quality.

• Delivering Newspapers Daily 365 days a year. No days off. No call-ins.

• Maintained relationships with existing customers while seeking new ones.
• Analyzed customer feedback data to improve customer service processes.
• Identified opportunities for process improvement within the organization.
• Managed quality control and maintained high level of customer satisfaction.
• Reviewed customer requests, resolved questions and defined specifications before completing orders.
• Maintained positive working relationship with fellow staff and management.
• Identified needs of customers promptly and efficiently.

• Conducted daily store operations, including opening and closing procedures and cash handling.
• Monitored inventory levels and placed orders to restock shelves.
• Developed strategies to maximize sales and profitability.
• Established customer service standards and monitored staff compliance.
• Organized promotional events to increase product awareness.
• Resolved customer complaints in a timely manner.
• Recruited, trained and supervised new employees.
• Ensured compliance with safety regulations and company policies.
• Maintained accurate records of employee performance reviews.
• Created weekly work schedules for store personnel.
• Performed regular price checks to ensure competitive pricing.
• Managed daily banking activities such as deposits and withdrawals.
• Identified opportunities for cost savings through waste reduction initiatives.
• Prepared monthly reports on sales figures, expenses, profits.
• Updated POS system with new products and promotional offers.
• Trained and mentored associates to teach daily tasks and procedures.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Updated and maintained store signage and displays.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Evaluated store performance and incorporated feedback to implement improvement plans.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Prepared staff work schedules and assigned team members to specific duties.