Angela Rose Kruszewski
Unitrust
Spartanburg,SC
1
Language
5
years of professional experience
Results-driven professional with 4+ years of experience across social media, CRM management, and client service. Skilled in digital marketing, branding, and campaign support, with a strong record of building relationships and improving engagement.
Work History
Insurance Broker
2 Years 1 Month- Advised clients on coverage options, aligning policies with risk profiles and budget requirements.
- Managed renewals, endorsements, and cancellations with strong attention to policy accuracy.
- Built relationships with underwriters to streamline submissions and expedite quote turnaround.
- Reviewed policy documents to identify gaps, exclusions, and compliance issues before binding.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
Stylist
7 Months- Evaluated merchandise to assemble display-ready looks that supported sales goals.
- Guided clients through fitting room selections, adjustments, and alternative styling options.
- Built loyal client relationships through attentive service and consistent style recommendations.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Processed payments, entering sales in register for prompt customer service.
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Resolved guest complaints about service or style.
Social Media Content Creator
8 Months- Produced photo and video assets for Instagram, TikTok, and Facebook.
- Scheduled posts and monitored publishing workflows using content management tools.
- Analyzed audience engagement to refine content themes and improve consistency.
- Collaborated with marketing and sales teams to support promotional launches.
- Researched social trends and platform updates to guide content strategy.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
Dispatcher
2 Years- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Maintained high levels of confidentiality and discretion with sensitive information.
- Improved dispatch system efficiency with implementation of new scheduling software.
- Enhanced team morale by fostering supportive and collaborative a a supportive and collaborative work environment.
- Supported safe, efficient coordination between airline personnel, ramp staff, and service teams.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Dispatcher
1 Year 1 Month- Coordinated ramp and flight service communications to support timely aircraft movements.
- Relayed gate changes, arrival updates, and service requests to ground crews.
- Monitored dispatch radio traffic to prioritize urgent operational needs.
- Maintained accurate shift logs and communication records for daily airport operations.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Education
High School Diploma
- Extracurricular Activities: varsity Gymnastics and cheerleading
Skills
Prospecting skills
Skilled negotiator
Insurance policy analysis
Technical proficiency
Client education techniques
Client relationship management
Client relationship management
Marketing campaigns
Branding
Risk assessment practices
Computer skills
Licensed nail technician
Doing nails has been a creative outlet for me for the past three years now. In that time so much has been learned, to managing a client book, following safety protocols, and coordinating events to further promote and market my brand. I registered my brand as a LLC called, Angelic nails.
Ive learned to make professional business cards and come up with creative ways to get my name out there like, leaving a business card at the beauty supply store for people to pick up, Ive came up with different incentives to drive engagement to my social media. Most of all, Ive created loyal relationships with customers and have been able to effect someones day and self imagine soley from doing their nails.
Languages
Spanish
Professional Working
Timeline
Stylist
Bobbles and Lace
03.2026 - 10.2026Read More
Social Media Content Creator
Bobbles and Lace
02.2026 - 10.2026Read More
Insurance Broker
Unitrust
09.2024 - CurrentRead More
Dispatcher
Menzies Aviation
06.2022 - 06.2024Read More
Dispatcher
Prospect Air Services, Inc, O'hare Airport
05.2021 - 06.2022Read More
South Elgin High School
High School Diploma
Read More