Angela V. Miller
Rushville
Summary
Dependable with experience, analyzing superior communication, multitasking, and organizational skills. High productivity and efficiency in task completion. Strong abilities in troubleshooting, performance and reliability. Excel in problem-solving, adaptability, and teamwork, leveraging these soft skills to meet project deadlines and exceed expectations.
Overview
30
30
years of professional experience
Work History
Manager, Groomer
Dippity Doo Dog
Lancaster
07.2017 - Current
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Kept detailed records of services performed for each animal client.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Scheduled grooming and veterinary appointments for animals.
- Supervised apprentice groomers during daily operations.
- Developed positive relationships with clients to ensure repeat business opportunities.
Dog Groomer
A Tail Waggin Place
Lancaster
08.2009 - 05.2015
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Kept detailed records of services performed for each animal client.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Scheduled grooming and veterinary appointments for animals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Clerical Worker
Fairfield County Educational Service Center
Lancaster
01.2013 - 12.2013
- Greeted visitors in a professional manner upon their arrival at the office.
- Developed correspondence for internal communication purposes.
- Copied, sorted and filed records of office activities and business transactions.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Answered telephones, directed calls, and took messages.
- Organized and filed documents, both physically and electronically.
Professional Dog Groomer
Wee Care Pet Service
Lancaster
06.1999 - 01.2009
- Walked and exercised dogs during owner absences.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Maintained a clean work environment throughout the day.
- Educated customers on proper maintenance techniques between professional grooming.
- Assisted with scheduling appointments while ensuring efficient workflow.
- Bathed and groomed pets using gentle techniques.
- Kept accurate records of services performed for each animal.
- Grooming tasks such as bathing, brushing, and nail trimming.
Telecommunications Specialist
Ricart Automotive
Groveport
03.1995 - 11.1999
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisting the Finance Department with deals and paperwork for customer purchases.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Amanda Clearcreek H.S.
Amanda, OH05-1995
Skills
- Animal grooming
- Equipment maintenance
- Record keeping
- Customer service
- Appointment scheduling
- Client education
- Sanitation practices
- Conflict resolution
- Problem solving
- Attention to detail
Timeline
Manager, Groomer
Dippity Doo Dog
07.2017 - Current
Clerical Worker
Fairfield County Educational Service Center
01.2013 - 12.2013
Dog Groomer
A Tail Waggin Place
08.2009 - 05.2015
Professional Dog Groomer
Wee Care Pet Service
06.1999 - 01.2009
Telecommunications Specialist
Ricart Automotive
03.1995 - 11.1999
High School Diploma -
Amanda Clearcreek H.S.
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