Angel Deforrest
Columbus
Summary
Dedicated and compassionate support professional with extensive experience in client care, peer support, and healthcare settings. Proven skills in emotional support, crisis response, and working collaboratively with multidisciplinary teams. Seeking a role in Peer Support to utilize interpersonal skills, empathy, and proactive problem-solving abilities to foster a supportive environment for individuals navigating personal challenges.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Behavioral Health Specialist
Lighthouse Detox Ctr
01.2025 - 03.2025
- Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
- Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Shuttle Bus Driver
Propark Mobility
01.2023 - 03.2024
- Safely transported hospital staff between facilities, focusing on dependable, punctual service and adherence to all traffic regulations
- Maintained a clean, organized shuttle environment and provided assistance to riders as needed, ensuring a positive and professional transport experience
Environmental Services Associate
Kettering Medical Center
05.2017 - 05.2021
- Supported hospital operations by maintaining high standards of cleanliness across critical patient areas, including emergency rooms, surgery, and public spaces
- Collaborated with clinical teams to address urgent cleaning needs, contributing to a safe and sterile environment that minimized infection risks and promoted patient recovery
- Trained new team members on hospital protocols, emphasizing attention to detail and compliance with health and safety regulations
Picker/Packer
Kohl's Distribution Center
08.2013 - 12.2014
- Accurately picked and packed orders, achieving high standards in efficiency and meeting daily productivity targets
- Operated handheld scanners and computer systems to track inventory and update stock records
Accounting Clerk
City of Dayton
07.2011 - 12.2011
- Managed daily financial transactions, including accounts payable and receivable, and ensured accurate, timely recordkeeping
- Reconciled vendor invoices and resolved discrepancies to maintain accurate financial records
Residential Assistant
Greene County Juvenile Court
08.2006 - 08.2008
- Provided comprehensive care and daily emotional support to residents in a court-managed residential facility, ensuring their physical and psychological well-being
- Monitored residents' health, recording vital signs, and communicated pertinent updates to nursing staff, enhancing continuity of care
- Developed individualized support plans in collaboration with healthcare professionals, adapting activities and services to meet each resident's unique needs
- Organized and led recreational activities, promoting social skills and a sense of community among residents
- Responded effectively to emergency situations, implementing crisis management protocols to ensure the safety and stability of all residents
Childcare Provider
Self-Employed
08.1990 - 11.1998
- Delivered personalized care for children from infancy to pre-teen, nurturing their physical, emotional, and cognitive development in a safe and structured setting
- Engaged children in educational and creative activities, including storytelling, crafts, and games, fostering both learning and enjoyment
- Managed daily routines, ensuring a hygienic and well-organized environment conducive to children's growth and safety
Education
Peer Support Certification
Ohio Mental Health Board
Columbus, OH01-2025
Some College Coursework - Criminal Justice
Wright State University
Dayton, OH08.2013
High School Diploma - undefined
Springfield South High School
Springfield, OH06.1993
Skills
- Client and Peer Support
- Crisis Intervention and Management
- Interpersonal Communication
- Customer Service and Reliability
- Patient health assessments
- Client coping mechanisms
Certification
- First Aid Certification - Trained to handle basic medical emergencies.
- Home Health Aide Skills - Proficient in providing home-based care and supporting clients' health and wellness needs.
Professional Assessments
- Time Management, Proficient
- Customer Focus & Orientation, Proficient
- Case Management & Social Work, Proficient
Timeline
Behavioral Health Specialist
Lighthouse Detox Ctr
01.2025 - 03.2025
Shuttle Bus Driver
Propark Mobility
01.2023 - 03.2024
Environmental Services Associate
Kettering Medical Center
05.2017 - 05.2021
Picker/Packer
Kohl's Distribution Center
08.2013 - 12.2014
Accounting Clerk
City of Dayton
07.2011 - 12.2011
Residential Assistant
Greene County Juvenile Court
08.2006 - 08.2008
Childcare Provider
Self-Employed
08.1990 - 11.1998
High School Diploma - undefined
Springfield South High School
- First Aid Certification - Trained to handle basic medical emergencies.
- Home Health Aide Skills - Proficient in providing home-based care and supporting clients' health and wellness needs.
Peer Support Certification
Ohio Mental Health Board
Some College Coursework - Criminal Justice
Wright State University
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