LATASHA SMITH
Summary
Results-driven behavioral health specialist skilled in crisis intervention and community outreach. Demonstrates a track record of improving service delivery and client outcomes through effective collaboration and leadership. Seeking a supervisory role to leverage experience in team development and operational efficiency within behavioral health services.
Overview
4
4
years of professional experience
Work History
Behavioral Health Specialist
Pathways
Sacramento, CA
09.2025 - Current
- Supported individuals with behavioral health challenges through compassionate, client-centered care and effective crisis intervention services, enhancing client stability.
- Collaborate with multidisciplinary teams to coordinate treatment support and ensure continuity of care for clients.
- Build rapport with diverse populations while maintaining professionalism in high-stress situations.
- Assist in maintaining safe and supportive environments for clients while utilizing trauma-informed approaches and de-escalation techniques.
- Contributed to team communication and documentation accuracy, coordinating services to improve program effectiveness and achieve positive client outcomes.
Coordinated Access Navigator
First Step Communities
02.2025 - 09.2025
- Guided unhoused individuals in navigating housing programs, shelter placement, eviction prevention resources, and community-based services to facilitate access to stable housing.
- Conducted assessments and coordinated appropriate referrals to help clients transition toward stability and long-term support systems.
- Maintained accurate HMIS documentation, case notes, and client records while ensuring timely data entry and reporting compliance.
- Collaborated with internal teams and external agencies to enhance access to critical resources and services for clients, fostering a more integrated support network.
- Managed multiple client needs in fast-paced environments, utilizing strong organizational and problem-solving skills to ensure timely support and effective service delivery.
Lead Outreach
Hope Cooperative
02.2024 - 02.2025
- Provided leadership and direct support to outreach team members serving vulnerable and unhoused populations throughout the community.
- Established and nurtured partnerships with community organizations to improve resource accessibility and enhance collaborative service delivery.
- Guided staff onboarding and coordinated daily operations to enhance outreach effectiveness.
- Enhanced team effectiveness through improved communication, accountability, and consistent client engagement strategies.
- Supported crisis response efforts and utilized de-escalation techniques to ensure client and staff safety during field interactions.
Outreach & Engagement Coordinator
Hope Cooperative
10.2022 - 02.2024
- Conducted assessments to evaluate client mental health needs, facilitating appropriate services and referrals.
- Developed individualized support and treatment plans in collaboration with clients, families, and service providers.
- Facilitated rehabilitation sessions focused on peer support, coping skills, and independent living development.
- Educated clients on behavioral health resources, housing support, and available community services.
- Provided short-term case management services and ongoing client advocacy to support successful program engagement.
- Transported clients to appointments and service locations while ensuring safety and professionalism.
- Trained and supported team members, enhancing collaborative and client-centered service delivery.
- Maintained accurate documentation and reports, ensuring compliance and quality assurance standards.
Education
High School Diploma -
SIATech Academy
Skills
- Behavioral Health Services
- Crisis intervention
- Case Management
- Care Coordination
- Trauma-Informed Care
- Community outreach
- Client Advocacy
- Housing & Shelter Navigation
- Program Navigation
- Client Relationship Building
- Conflict Resolution
- Cross-Functional Collaboration
- Staff training
- Team Leadership & Staff Support
Timeline
Behavioral Health Specialist
Pathways
09.2025 - Current
Coordinated Access Navigator
First Step Communities
02.2025 - 09.2025
Lead Outreach
Hope Cooperative
02.2024 - 02.2025
Outreach & Engagement Coordinator
Hope Cooperative
10.2022 - 02.2024
High School Diploma -
SIATech Academy