Angelee Pinto
New York,NY
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
4
4
years of professional experience
Work History
Intake Specialist
Noor Staffing Group
08.2023 - 10.2024
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
Paraprofessional
United Staffing
03.2022 - 08.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Security Officer
Allied Universal Security
04.2021 - 11.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY05-2025
Skills
- Assertiveness
- Confidentiality
- Emotional Support
- Social Skills Training
- Report Writing
- Incident Reporting
Timeline
Intake Specialist
Noor Staffing Group
08.2023 - 10.2024
Paraprofessional
United Staffing
03.2022 - 08.2024
Security Officer
Allied Universal Security
04.2021 - 11.2023
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
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