Angeleen Banas
Rowland Heights,CA
Summary
Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with a focus in outpatient department. Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction. Passionate Registered Behavior Technician with experience serving clients with diverse needs by applying behavior modification strategies. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments. Caring mental health professional offering background in forensic psychiatric work. Focused on client advocacy, prevention and education to reduce impacts and recurrence of serious issues. Collaborative with multidisciplinary teams to create solid support networks for client needs. Thorough professional attentive to individual client needs and treatment goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Worker
College Hospital Cerritos
Cerritos, CA
07.2024 - Current
- Assessed clients' mental health, abilities and disabilities to develop individualized treatment plans.
- Facilitated group therapy sessions for individuals experiencing depression, anxiety, trauma and other mental health issues.
- Provided crisis intervention services in emergency situations.
- Collaborated with psychiatrists and medical professionals to ensure optimal client care.
- Developed strategies for managing stress, anger and other challenging behaviors in a therapeutic setting.
- Encouraged clients to set personal goals related to their mental health recovery process.
- Maintained accurate records of all client interactions including medication changes, therapy sessions.
- Educated patients about available resources such as community programs, support groups and housing options.
- Actively listened to clients' concerns while providing empathy and understanding during therapy sessions.
- Utilized evidence-based interventions such as cognitive behavioral therapy when appropriate.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Educated family members and helped each support clients by improving coping techniques.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
Registered Behavior Technician
ACES
Rowland Heights, CA
07.2023 - 12.2023
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Developed and implemented behavior intervention plans based on individualized needs.
- Tracked data and monitored progress of student's goals and objectives.
- Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Implemented visual supports such as schedules, picture cards.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
Starbucks Barista
Target/Starbucks
Diamond Bar, CA
01.2022 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Adhered to health department regulations concerning sanitation standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
Hospital Volunteer
Providence St. Jude Medical Center
Fullerton, CA
02.2020 - 03.2021
- Provided emotional support and comfort to patients and families.
- Greeted visitors in a friendly manner, offering directions or other assistance as needed.
- Organized patient rooms, restocked supplies, and tidied up common areas.
- Answered phones, took messages, and directed calls to appropriate staff members.
- Prepared discharge paperwork for discharged patients.
- Assisted with medical record-keeping duties such as filing charts and copying documents.
- Accompanied ambulatory patients around the facility when they need assistance walking or navigating stairs.
- Answered visitor questions, offered directions and escorted to destination.
- Performed general cleaning duties, keeping work areas clean and organized.
- Helped transport patients and assisted with discharges.
Education
Bachelor of Arts - Psychology
Cal Poly Pomona
Pomona, CA05.2024
Associate of Arts - Psychology
Mount San Antonio College
Walnut, CA06.2022
High School Diploma -
Nogales High School
La Puente, CA06.2018
Skills
- Clinical Support
- Clerical and Administrative Support
- Positive Attitude
- Helpful and Service-Oriented
- Greeting Patients and Visitors
- Compassionate Caregiving
- Patient Transport
- Emotional Support
- Specimen Handling
- Cleaning and Sanitizing
- Food Preparation
- Tea Expertise
- Beverage Preparation
- Opening and Closing Duties
- Ordering Procedures
- Coffee Expertise
- POS Systems
- Cash Handling
- Menu Memorization
- Espresso Machine Operation
- Team Player
- Active Listener
- Safe Food Handling
- Friendly and Outgoing
- Product Displays
- Speedy and Efficient
- Positive and Negative Reinforcements
- Goal Attainment
- Social Skill Development
- Case Management
- Behavioral Management
- Client Relationship Development
- ABA Techniques
- Documentation Skills
- Data Collection
- Rapport Building
- Behavior Observation
- Encouragement and Motivation
- Therapeutic Treatment
- Confidentiality
- Progress Monitoring
- Patient evaluations
- Patient Advocacy
- Care Delivery
- Goal Development
- Client Support
- Developing relationships
- Client outreach
- Therapeutic relationship-building
- Tracking client progress
- Patient Evaluation
- Crisis Intervention
- ADL Assistance
- Conflict de-escalation
- Patient support
Languages
English
Native/ Bilingual
Tagalog
Limited
Spanish
Elementary
Certification
- CPR/AED certified
References
- Janice (Mother) (626) 488-3522
- Kaitlin (Cousin) (626) 290-2105
Timeline
Mental Health Worker
College Hospital Cerritos
07.2024 - Current
Registered Behavior Technician
ACES
07.2023 - 12.2023
Starbucks Barista
Target/Starbucks
01.2022 - 08.2023
Hospital Volunteer
Providence St. Jude Medical Center
02.2020 - 03.2021
Bachelor of Arts - Psychology
Cal Poly Pomona
Associate of Arts - Psychology
Mount San Antonio College
High School Diploma -
Nogales High School
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