Results-driven with experience supervising operations in retail. Skilled in team collaboration, problem-solving, and ensuring adherence to quality standards. Committed to optimizing processes and enhancing customer satisfaction.
Work History
Shift Supervisor
1 Year 7 Months
Starbucks | 02.2025 - Current
Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
Implemented team schedules, optimizing labor costs while meeting peak demand periods effectively.
Managed inventory levels, placing orders to ensure adequate stock and reduce waste.
Managed inventory levels, placing orders as needed to maintain stock and minimize waste.
Retail Sales Associate
3 Months
Hot Topic | 11.2024 - 02.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Processed transactions accurately using point-of-sale (POS) systems for efficient sales operations.
Maintained store organization and cleanliness to promote a welcoming environment.
Collaborated with team members to restock merchandise and manage inventory effectively.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
High School Diploma
Miami Sunset Senior High School | Miami, FL | 06-2023