Seeking career opportunities to gain more knowledge within the company while benefiting the growing company. Professional with 10+years of experience in customer satisfaction, managing multiple tasks while staying focused on detail, excellent communication and strong listening skills.
Overview
10
10
years of professional experience
Work History
Home Health Aide
In Home Support Services/Public Authority
05.2023 - Current
Served as an advocate for the client to ensure the rights of the clients were treated fairly
Provided a clean, safe, and organized living environment by regularly sanitizing surfaces and maintaining hygiene standard
Transported patients to medical appointments and social outings to ensure their health and their well-being.
Administered medications as prescribed, ensuring proper dosage and timely administration
Assisted clients with living independently through skill-building and mentoring
Marketing Research Assistant
American Directions Research Group
02.2022 - 02.2023
Categorized survey responses or interview transcripts for easier analysis, using coding systems or software tools.
Assisted in the development of surveys and questionnaires to collect relevant data.
Supported the development of targeted marketing campaigns through diligent data collection.
Gathered consumer insights through surveys, interviews.
Sales Associate
Ashley Furniture Homestore
05.2019 - 06.2020
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained knowledge of current promotions and sales strategies to drive customer engagement.
Processed transactions accurately and efficiently, ensuring smooth checkout operations.
Collaborated with team members to restock merchandise and maintain store presentation standards.
Education
12 units - Psychology, Human Development
Shasta College
Redding, CA
01.2003
Skills
Effective interpersonal communication
Client safety protocols
Patient rights representation
Valid California driver's license
Prioritization and scheduling
Detail-oriented approach
Analytical problem-solving
Clear interpersonal communication
Proficient in organization techniques Emotional support Personal care services Nutritional meal preparation Basic housekeeping Special needs care
IHHS Caregiver at Sacramento County In Home Supportive Services Public AuthorityIHHS Caregiver at Sacramento County In Home Supportive Services Public Authority
AGRICULTURAL SPECIALIST at Cooperative Agricultural Support Services AuthorityAGRICULTURAL SPECIALIST at Cooperative Agricultural Support Services Authority
Social Services Caseworker at Merced County Human Services Agency, In-Home Support ServicesSocial Services Caseworker at Merced County Human Services Agency, In-Home Support Services