Angelene Rice
Southfield,MI
Summary
Detail-oriented Invoicing Specialist with a strong emphasis on accurate and efficient billing processes. Expertise in managing high volumes of invoices while ensuring strict compliance with company policies and industry regulations. Skilled in resolving discrepancies and fostering positive client relationships through effective communication and problem-solving abilities. Experience in collaborating with insurance companies to generate estimates, ensuring proper coverage for policyholders and adherence to code requirements.
Overview
13
13
years of professional experience
Work History
Invoicing Specialist
Arrow Roofing Services LLC
11.2023 - 11.2025
- Managed end-to-end invoicing processes to ensure timely and accurate billing.
- Collaborated with cross-functional teams to resolve discrepancies in customer accounts.
- Streamlined invoicing procedures, enhancing overall efficiency and reducing processing time.
- Led initiatives to automate invoicing tasks, improving accuracy and minimizing manual errors.
- Fostered relationships with clients to facilitate prompt payment and address inquiries effectively.
- Provided guidance in resolving complex invoicing matters that required specialized experience and knowledge of industry standards.
Operations Manager
Garden State Home Loans
07.2021 - 01.2023
- Handle interactions between departments
- - Set up meetings to manage departments and insure proper communication
- - Assist with scenarios to insure proper loan submissions
- - Set up new mortgage lenders for the company and train processing department
- - Assisted with processing, set up, pre-underwriting and closing
Mortgage Underwriter, Team Lead
United Wholesale Mortgage
08.2012 - 06.2021
- Processed mortgage loans based on guidelines with Fannie Mae, Freddie Mac, FHA, and VA
- - Communicated via phone and email with mortgage brokers.
- - Entered mortgage related information into system, reviewed and analyzed data.
- - Made educated decisions based on the information provided
- - Constantly stayed updated on any guideline changes
- Communicated between internal team members and external
- - Ran meetings for internal team members
- - Assisted with questions
Education
OAKLAND COMMUNITY COLLEGE
Royal Oak, MIundefined
BERKLEY HIGH SCHOOL
Berkley, MISkills
- Payment tracking
- Accounts receivable
- Deadline oriented
- Invoice processing
- Dispute resolution
- Customer service
- Accuracy and precision
ADDITIONAL REFERENCES AVAILABLE UPON REQUEST
Note: Previous job history consisting of mortgage processor, loan officer, and loss mitigation specialist available upon request
Timeline
Invoicing Specialist
Arrow Roofing Services LLC
11.2023 - 11.2025
Operations Manager
Garden State Home Loans
07.2021 - 01.2023
Mortgage Underwriter, Team Lead
United Wholesale Mortgage
08.2012 - 06.2021
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BERKLEY HIGH SCHOOL
OAKLAND COMMUNITY COLLEGE