ANGEL ENRIQUE VELAZQUEZ BRACHO
1967 CHRLSTON HSE WAY APT 2105,FL
Summary
Dynamic leader with a proven track record at D ANGELES TECNOLOGY AND COMMUNICATIONS CA, enhancing customer service standards and streamlining operations with digital transformation tools. Excelled in management and problem resolution, mentoring staff to achieve excellence. Skilled in Microsoft Office and multitasking, consistently recognized for outstanding service delivery.
Overview
17
17
years of professional experience
Work History
CEO/OWNER
D ANGELES TECNOLOGY AND COMMUNICATIONS CA
MARACAIBO, Zulia
12.2011 - 11.2022
- Developed strategies for improving customer service standards throughout the company.
- Hired, trained, and mentored staff members to maximize productivity.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Recognized by management for providing exceptional customer service.
Intern Engineer
PDVSA VENEZUELA'S OIL
MARACAIBO, ZULIA VENEZUELA
10.2005 - 12.2006
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Determined shipping methods, routes or rates for materials to be shipped.
Education
COMPUTER TECHNICIAN - Software Systems
JUAN PABLO PEREZ ALFONSO INSTITUTE
ZULIA VENEZUELA01-2011
INDUSTRIAL ENGINEER - INDUSTRIAL
ZULIA UNIVERSITY
MARACAIBO VENEZUELA05-2006
Skills
- Management Microsoft office
- Multitasking Abilities
- Digital transformation
- Problem resolution
- Analytical
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
CEO/OWNER
D ANGELES TECNOLOGY AND COMMUNICATIONS CA
12.2011 - 11.2022
Intern Engineer
PDVSA VENEZUELA'S OIL
10.2005 - 12.2006
COMPUTER TECHNICIAN - Software Systems
JUAN PABLO PEREZ ALFONSO INSTITUTE
INDUSTRIAL ENGINEER - INDUSTRIAL
ZULIA UNIVERSITY
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