Angeles Ortiz
Phoenix,AZ
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Skechers
Phoenix, AZ
02.2022 - Current
- Hiring, training, and managing staff members.
- Developing and implementing goals and objectives for the team or department.
- Delegating tasks and responsibilities to team members.
- Monitoring employee performance and providing feedback.
- Budgeting and financial management.
- Organizing employee schedules and assignments.
- Maintaining the training schedule.
- Keeping resources properly filed.
- Tracking goals and achievements.
Manager
Pizza Patrón
Phoenix, AZ
06.2021 - 12.2021
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Hostess
IHOP
Phoenix, AZ
05.2021 - 08.2021
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Maintained a clean and organized dining area.
- Verified reservations and wait times with customers.
- Greeted guests warmly upon arrival, seating them promptly.
Server
The Barbecue Company
Phoenix, AZ
05.2020 - 08.2020
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Education
Phlebotomist -
Phoenix College
Phoenix, AZ05-2024
Skills
- problem solver
- flexibility
- critical thinking
- team work
- responsible
- communicative
- time management
- bilingual
Certification
- Licensed Phlebotomist - AZ Department of Health Services.
Languages
Spanish
Limited
References
References available upon request.
Timeline
Manager
Skechers
02.2022 - Current
Manager
Pizza Patrón
06.2021 - 12.2021
Hostess
IHOP
05.2021 - 08.2021
Server
The Barbecue Company
05.2020 - 08.2020
Phlebotomist -
Phoenix College