Dedicated and detailed-oriented professional with years of experience in a professional setting. Possesses a strong understanding of the needs of children and families, with excellent organizational and communication skills. Proven ability to provide a safe, secure and stimulating environment to ensure the physical, emotional and social development of children. Demonstrates solid work ethic and conscientious approach to completing tasks with accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Chare Pre-K Teacher /Childcare Center Assistant Director
Susy's Daycare Center
Austin, Texas
09.2021 - Current
Supervised outdoor playtime to support child safety.
Encouraged creativity through music, art projects, storytelling, and other activities.
Assisted with meal preparation, feeding, and clean up.
Encouraged positive behavior and social interactions among the children.
Communicated with children's parents about daily activities and behaviors.
Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
Developed positive relationships with parents to ensure the safety and well-being of their children.
Planned age-appropriate activities that engaged both physical activity and cognitive development.
Organized and stored toys and materials to maintain order in activity areas.
Demonstrated excellent communication and problem-solving skills in resolving conflicts between children.
Utilized strategies such as redirection to prevent challenging behaviors from escalating into larger issues.
Provided emotional support to children and served as a role model.
Followed all licensing guidelines and company standards to ensure the daily care of every child.
Performed general personnel functions, such as supervision, training and scheduling.
Collaborated with colleagues to share best practices in child development, fostering a team-oriented environment for care deliver.
Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Childcare Center Director
Austin South Christian Academy
Austin, Texas
02.2015 - 09.2021
Managed center to ensure that the daycare meets and exceeds state minimum daycare standards.
When hired, the daycare center was on a TDFPS probationary period (risk of revoking state operational license), my work ensured that the daycare center complied with state standards and was granted license compliance.
Other duties included managing client ledgers; billing and payment records.
Organized special events such as field trips, parent-teacher conferences, and holiday parties.
Created an environment conducive to learning by providing positive reinforcement techniques for children.
Advised parents on how they can help their child succeed academically while attending our facility.
Maintained accurate records of attendance, progress reports, and incident reports according to state guidelines.
Established relationships with parents to ensure their satisfaction with the center's operations.
Provided guidance and support to families experiencing challenging behaviors from their children.
Oversaw daily operations of childcare facility to meet state licensing and company policies.
Completed ongoing training and courses to remain updated on childcare standards and procedures.
Sales Associate
La Adelita Meat Market
Cedar Park, Texas
01.2019 - 01.2021
Kept work area clean, organized and free of clutter at all times.
Updated company accounts and customer information in business databases.
Developed effective communication strategies to interact with clients, and vendors.
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Greeted customers warmly and offered assistance.
Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Warehouse Worker
Amazon
Austin, Texas
05.2020 - 12.2020
Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
Packed orders in accordance with customer specifications.
Sorted and placed materials or items on racks and shelves according to organizational standards.
Utilized barcode scanning technology to track product movement throughout the warehouse.
Lead Teacher
Susy's Daycare
Austin, Texas
08.2009 - 12.2014
Followed licensing guidelines and company standards to optimize daily care of children.
Created and maintained clean, safe and organized learning environment.
Supervise children ages 6 weeks to 5 years olds.
Managed student behavioral issues to optimize classroom learning environment.
Completed extensive training that provided insight on child care and development topics.
Assistant Store Manager
La Michoacana Meat Market
Austin, Texas
05.2004 - 04.2009
Managed all customer inquiries and complaints in a professional and timely manner.
Prepared staff work schedules and assigned specific duties.
Handled customer complaints professionally and resolved issues promptly.
Demonstrated and supported continuous improvement and growth mindset.
Maintained organized store environment for customer and employee health and safety.
Education
Bachelors - Psychology, Sociology
Texas State University
12-2011
Skills
Microsoft Office
Customer satisfaction
Time management
Attention to detail
Child development
Reliable and punctual
Cheerful and energetic
Parent communication
Bilingual in Spanish
Behavior management
Schedule coordination
Relationship building
Certification
TDFPS Child Care Directors License
Pediatric CPR and First Aid Certification
Texas Paraeducator Certificate
Texas Special Education Paraeducator
Texas School Ready certified
Participant in Texas Rising Star Program
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Chare Pre-K Teacher /Childcare Center Assistant Director