Angeli Casas
Phoenix,AZ
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills.
Overview
6
6
years of professional experience
Work History
Animal Care Technician
Jet Pet Resort
08.2022 - 09.2024
- Delivered prompt daily care tasks such as feeding, walking, and medication dispensing if called for.
- Maintained comprehensive records on animal health and status.
- Monitored the well-being of animals through regular health evaluations, actively identifying and communicating any notable changes in behavior or condition to supervisors.
- Took an active role in collaborating with colleagues at team meetings to develop effective solutions that would enhance the level of services offered to clients.
- Maintained a friendly atmosphere while verifying accuracy of necessary documents during client arrival.
Grooming Assistant
Ingleside Animal Hospital
05.2021 - 08.2022
- Assisted in pet grooming tasks including bathing, brushing and trimming on a daily basis.
- Adhered to strict hygiene practices by sanitizing grooming tools between every customer.
- Achieved customer satisfaction by ensuring seamless communication regarding pet care and health issues.
- Managed and coordinated client appointments using both phone and email channels.
- Managed cleanliness at work area via sweeping and mopping; disposed of pet waste.
Lead Bobarista
Boba Tea Company
Scottsdale, AZ
10.2020 - 05.2021
- Proactively resolved discrepancies through efficient communication and conflict management skills, maintaining high levels of customer satisfaction.
- Ensured beverages were made following recipes and presented in an appealing way.
- Performed daily review of financial reports to guarantee precision before submitting them for approval.
- Displayed proficiency in preparing a broad range of official and customized coffee and tea recipes utilizing strong memorization skills.
Fitting Room Associate
Scottsdale Fashion Square ( Macy’s )
11.2018 - 02.2020
- Assisted customers in finding the perfect fit and fashion for their choice of garments.
- Arranged clothing in a tidy and systematic manner within the fitting rooms.
- Ensured compliance with corporate procedures while handling returns, exchanges and implementing store credit requests.
- Offered immediate help to customers upon arrival in the fitting room area.
Education
Medical Assistant Certification -
PHOENIX COLLEGE
Phoenix, AZ12.2021
High School Diploma -
ARCADIA HIGH SCHOOL
Phoenix, AZSkills
- Animal Handling
- Kennel cleaning and sanitizing methods
- Patient Records Maintenance
- Client Communication
- Cash Handling
- Food Preparation
- POS Systems
- Team Player
Languages
- Filipino, Fluent in reading, writing, and speaking, Translated forms for presentations at a Filipino club organization before from Filipino to English.
- Chinese, Intermediate in speaking, Helped teach English to Chinese children from a mobile application called “Hello App” to increase my proficiency in speaking their language.
- Korean, Beginner, Know how to read and understand the Korean language (Self-taught through Coursera, but still a beginner).
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Timeline
Animal Care Technician
Jet Pet Resort
08.2022 - 09.2024
Grooming Assistant
Ingleside Animal Hospital
05.2021 - 08.2022
Lead Bobarista
Boba Tea Company
10.2020 - 05.2021
Fitting Room Associate
Scottsdale Fashion Square ( Macy’s )
11.2018 - 02.2020
Medical Assistant Certification -
PHOENIX COLLEGE
High School Diploma -
ARCADIA HIGH SCHOOL
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