Angelia Jackson

• Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
• Provided exceptional service to customers by actively listening to their needs and offering solutions.
• Maintained up-to-date knowledge of product and service changes. I also handle more than 50 calls per day ,schedule appointments for new installs, transfers, and cancellations, take payments, add return checks back onto customers accounts ,disconnect for non payments ,add any additional service to customer account are remove service.

Photocopying records and documents for billing or legal services, sending and receiving information via fax machine ,answering phone calls.

• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices. Schedule appointments, faxed x ray reports and file.
• Verified patient insurance, schedule x-ray appointments ,call patients back for any f/u are repeat study's
• Managing phone calls, emails, and walk-in clients.
• Multiple tasks, answer several phone calls per day. The reason for me leaving was the pay.