ANGELIA KELSEY
West Haven
Summary
Experienced Human Resources professional with over 10 years versed in EEOC, Employee Relations, Interviewing, Career Guidance and Performance Management. Expert in vectoring, analyzing and understanding people on both professional and personal levels. Conscientious and compassionate professional with drive for helping recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
16
16
years of professional experience
Work History
First Sergeant/Human Resource Mgmt
Air Force
01.2017 - 09.2022
- Educator, facilitator, counselor & mediator for 221 Airmen, their individual issues that range from legal, financial, mental health, domestic, career to Equal Employment Opportunity (EEO) issues.
- Conducts one on one interviews to evaluate progress and give feedback to hiring managers and superiors.
- Participated with local schools to evaluate ROTC programs to recruit new Air Force candidates.
- Gatekeeper for the Air Force to ensure we are retaining and bringing in the right people that match Air force standards and needs.
- Performs career guidance interviews to ensure people are matched based on their expertise and where they are best fit for both career fulfillment as well as mission needs.
- Reviews annual EO reports and climate health assessment results with base EO officer and superiors, gives feedback to superintendents, conducts work center visits to individually talk to each airmen to gauge any potential EEO issues.
- Investigated formal and informal discrimination and sexual assault reports, interviewed work center personnel to determine validity and made appropriate recommendations to minimize risk to organization.
- Participates in highly vectored hiring boards to interview new First Sergeant Candidates to build pipeline for future ambassadors of Airmen.
- Serves as eyes and ears for superiors on all personnel issues, analyzes behaviors, trends and identifies areas with potential risks – discusses in depth with fellow leadership and shop supervisors on how to improve work centers.
- Established effective working relationships with base counterparts, enhanced community relationships between civilian, Reserve and Active Duty units to strengthen total force bonds.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Oversaw and managed hiring process and assisted human resources.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conserved time and improved workflows by handling special projects and emergency solutions.
SUPPLY PLANNER
416 SCMS, Air Force
09.2022 - Current
- Established inventory targets for F-16 AIS accounts, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Tracked and monitored purchase orders for F-16 AIS accounts, deliveries and invoicing to verify accuracy and compliance.
- Improved, standardized and documented planning and scheduling processes.
- Oversaw demand planning, purchasing, and logistics.
- Applied insights of global economics and marketing to implement pricing strategies and channels.
- Collaborated with F-16 AIS team and BAE contractor team to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Built exceptional rapport with suppliers and transportation companies to create seamless operations.
- Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
Munitions Manager - Life Cycle Mgmt
Air Force
01.2012 - 09.2022
- Built and developed long-term customer relationships through strategic planning and trustworthy alliances with Defense Logistics Agency, Army and Navy command branches and government contractors.
- Serves as item manager for total life cycle management over multiple weapon systems and support services for world-wide cradle-to-grave logistics and program management.
- Responsible for manpower training, monitoring and inspecting of maintenance personnel in supply procedures
- Proposes solutions to improve processes, and maximize mission accomplishment and resources utilization.
- Maintains constant awareness of policy and decisions made by higher command and agency levels, implements new procedures and changes when necessary.
- Conducts monthly Trainer Evaluations on supply certified trainers to ensure they are training members appropriate according to regulation.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Quality Assurance Manager
Air Force
01.2012 - 01.2014
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
- Monitored staff organization and suggested improvements to daily functionality.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Applied coaching techniques and tools to support managers and team members in improving performance.
Senior Logistics Manager
Air Force
01.2009 - 01.2012
- Piloted 44th Fighter group F-22 AFRC logistics ops initial stand up; managed $875K admin budget, $7M worth of aircraft parts
- Established $87.2M supply point while deployed to Japan; managed 328 F-22 vital assets—turned in 221 unserviceable items—recouped $10.8M Air Force dollars
- Managed 4 Customer Support Sections; executed 352 warfighter assets worth over $15M; turned in 184 unserviceable assets replenished $4M worth of U.S. Central Command’s funds.
- Directed shipping and receiving of wide range of products daily.
- Conducted research to address shipping errors and packaging mistakes.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
- Led value-added customer service team that consistently over-delivered on customer expectations.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Senior Logistics Manager
Air Force
01.2008 - 01.2009
- Piloted 477th Fighter Group F-22 AFRC logistics ops initial stand up; managed $1M admin budget, $10M worth of deployment assets – bested Headquarters standard by more than 50%.
- Resolved questions and complaints regarding acquisition, storage, shipment and distribution of supply assets.
- Provided guidance, technical advice, and direction for accomplishing the work of the team and ensuring work assignments of employees were carried out.
- Reviewed cost benefit analysis for over $7.5MW dollars of purchased materials and services.
- Trained 25+ employees which achieved a significant improvement in productivity.
Education
Life Coach Certification -
The Academy of Modern Applied Psychology, Achology
2021
Associate Degree - Human Resource Management
Community College of The Air Force
Montgomery, AL2019
Master of Liberal Studies Degree - Creative Writing
University of Denver
Denver, CO2016
Associate Degree - Logistics
Community College of The Air Force
Montgomery, AL2012
Bachelor of Arts Degree - English & Communications
University of Maryland - College Park
College Park, MD2012
Skills
- Exit Interviews and Processes
- Relationship Building
- Employee Relations Oversight
- Recruiting and Interviewing
- Conflict Resolution
- Employee Feedback and Recognition
- Coaching and Mentoring
- Leadership Training and Development
- Onboarding, Training and Development
- Manage Contracts
- Talent Management
- Workforce Improvements
- Equal Opportunities Facilitation
- Employee Support
- Active Listening
- New Employee Orientation
- Training and Development
- Management of Personnel Resources
- Talent Review
- Consultation
- Service-Orientation
- Coordination
- Communication
Timeline
SUPPLY PLANNER
416 SCMS, Air Force
09.2022 - Current
First Sergeant/Human Resource Mgmt
Air Force
01.2017 - 09.2022
Munitions Manager - Life Cycle Mgmt
Air Force
01.2012 - 09.2022
Quality Assurance Manager
Air Force
01.2012 - 01.2014
Senior Logistics Manager
Air Force
01.2009 - 01.2012
Senior Logistics Manager
Air Force
01.2008 - 01.2009
Life Coach Certification -
The Academy of Modern Applied Psychology, Achology
Associate Degree - Human Resource Management
Community College of The Air Force
Master of Liberal Studies Degree - Creative Writing
University of Denver
Associate Degree - Logistics
Community College of The Air Force
Bachelor of Arts Degree - English & Communications
University of Maryland - College Park