Angelia Michalak
Ponte Vedra,FL
Summary
Mission-driven advocate with deep military family support experience, skilled in crisis response, needs assessment, and connecting warriors and families to essential services. Backed by Air National Guard service and 20 years of Family Readiness and Key Spouse leadership, offering empathy, professionalism, and a strong understanding of military and veteran needs.
Overview
35
35
years of professional experience
Work History
Real Estate Agent — Residential, Investment, & New
United Real Estate Gallery (previously eXp Realty
Jacksonville, Florida
08.2013 - Current
- Represent buyers, sellers, investors, and small builders in residential real estate across Northeast Florida, specializing in new construction flips, land acquisition, and investment strategy.
- Worked closely with small builders to evaluate land opportunities, manage feasibility assessments, coordinate permitting considerations, and guide new-build projects from concept to sale.
- Assisted investor clients in identifying profitable opportunities for spec homes, cosmetic flips, and ground-up new construction, providing insight into market trends, renovation ROI, and pricing strategy.
- Managed end-to-end transactions including negotiations, inspections, appraisals, contracts, and closing coordination—ensuring clients felt supported through each stage of a life-changing process.
- Provided confidential, empathetic guidance to families facing relocation, divorce, financial hardship, PCS moves, and other major transitions, helping them navigate difficult decisions with clarity and confidence.
- Utilized MLS/NEFAR systems, CMA modeling, and digital marketing platforms to maximize exposure and sales performance for listings.
- Maintained strong relationships with contractors, inspectors, lenders, and title companies, creating a dependable network for clients and investors.
Key Spouse – Commander’s Program
Air National Guard
Toledo, OH & Jacksonville, FL, FL
01.2013 - 12.2022
- Served as a trusted liaison offering confidential support to families experiencing injury, illness, hardship, or transition.
- Delivered compassionate communication and guidance during deployments and emergencies.
- Helped families navigate complex emotional, financial, and logistical challenges.
Family Readiness & Military Support — Volunteer Le
Air National Guard Family Readiness Program
Toledo, OH & Jacksonville, FL
01.2000 - 12.2022
- Supported families through deployments, medical crises, reintegration, grief, relocation, and emergency situations.
- Conducted needs assessments, coordinated referrals, and facilitated access to benefits and community resources.
- Organized deployment briefings, family events, support groups, and morale programs.
- Led fundraising initiatives, donation drives, and support campaigns directly benefiting military families.
- Built partnerships with base leadership, nonprofit organizations, veteran groups, and community agencies.
Remote Health & Life Insurance Advisor
American Insurance Organization (AIO) — Remote
Ponte Vedra, Florida
06.2018 - 08.2020
- Provided needs-based assessments to help clients select ACA, Medicare, life, or supplemental coverage options appropriate to their medical, financial, and family circumstances.
- Assisted clients experiencing high-stress transitions (job loss, illness, disability, family changes) with compassionate, clear, and confidential communication to help them secure essential coverage.
- Managed intake, eligibility screening, and documentation, ensuring accurate application submissions and compliance with federal guidelines.
- Educated clients on policy benefits, financial considerations, and long-term protection strategies, often simplifying complex information for better understanding.
- Delivered high-quality support through remote systems, maintaining strong service relationships while meeting performance and accuracy metrics.
Financial Advisor
First Command Financial Planning
Jacksonville Beach, Florida
06.2013 - 11.2016
- Delivered comprehensive financial planning to military members, veterans, and their families, including retirement planning, investment strategies, survivor benefit planning, debt reduction, college funding, and insurance protection.
- Conducted in-depth financial assessments, analyzing income, expenses, assets, liabilities, benefits, and long-term goals to create customized, actionable financial roadmaps.
- Guided clients through key military-specific programs such as TSP (Thrift Savings Plan), SBP, SGLI, and deployment-related financial planning, ensuring they maximized benefits and minimized risk.
- Educated families on financial readiness for PCS moves, deployments, career changes, disability transitions, and retirement, offering tailored strategies that reduced financial stress and improved long-term stability.
- Built long-term client relationships based on trust, confidentiality, and empathy—supporting families during challenging life circumstances including medical issues, injury, separation, and financial hardship.
- Provided insurance analysis and risk management, recommending life, disability, and long-term protection solutions aligned with family needs.
- Maintained strict compliance with FINRA and First Command standards for documentation, suitability, privacy, and continuing education.
Owner / Operator
Once Upon a Child
Ann Arbor & Novi, MI
01.2000 - 11.2014
- Managed all aspects of a high-volume children’s retail franchise, including staffing, payroll, inventory control, budgeting, customer service, and daily operations.
- Built a family-centered environment focused on trust, safety, and community engagement while maintaining franchise standards and operational excellence.
- Developed successful buying strategies, pricing systems, and merchandising plans to increase profitability and customer satisfaction.
- Led hiring, training, and performance development for staff, fostering a positive, team-oriented culture.
- Ensured compliance with corporate policies, financial reporting, and quality assurance measures.
- Served as President of the Detroit Regional Advertising Co-Op, overseeing regional marketing strategy, budgets, vendor negotiations, and cross-franchise promotional initiatives.
Accounting & Finance Specialist
Air National Guard — Finance Office
Swanton, Ohio
11.1990 - 11.2002
- Managed budgeting, accounting, reconciliation, and travel pay for military personnel.
- Identified a $1M base budget error, receiving an Achievement Award for excellence.
- Ensured compliance with federal regulations and military audit standards.
- Provided confidential financial support to service members.
Education
Associates of Financial Management - Accounting And Finance
Community College of The Air Force
Montgomery, AL01-2016
Associate in Business - Accounting
Owens Community College
Perrysburg, OH12-2015
Associate in Applied Science - Veterinary Technician
Stautzenberger College
Toledo, OH06-2000
Skills
- Trauma-Informed Communication
- Crisis Response
- Veteran & Military Family Advocacy
- Intake & Documentation
- Relationship Building
- Community Outreach
- Interpersonal Communication
- Problem Solving
- Confidentiality & Integrity
- Organizational & Administrative Strength
Timeline
Remote Health & Life Insurance Advisor
American Insurance Organization (AIO) — Remote
06.2018 - 08.2020
Real Estate Agent — Residential, Investment, & New
United Real Estate Gallery (previously eXp Realty
08.2013 - Current
Financial Advisor
First Command Financial Planning
06.2013 - 11.2016
Key Spouse – Commander’s Program
Air National Guard
01.2013 - 12.2022
Family Readiness & Military Support — Volunteer Le
Air National Guard Family Readiness Program
01.2000 - 12.2022
Owner / Operator
Once Upon a Child
01.2000 - 11.2014
Accounting & Finance Specialist
Air National Guard — Finance Office
11.1990 - 11.2002
Associates of Financial Management - Accounting And Finance
Community College of The Air Force
Associate in Business - Accounting
Owens Community College
Associate in Applied Science - Veterinary Technician
Stautzenberger College