Angelia Murray
BENTON CITY,WA
Summary
Driven by a goal-oriented mindset, I enhanced customer satisfaction and operational efficiency at United States Census and A & B Murray Construction Llc. Skilled in customer relations and route coordination, I fostered trust, streamlined operations, and achieved significant cost savings, demonstrating both hard and soft skills critical for business growth.
Overview
12
12
years of professional experience
Work History
Field Representative
United States Census
08.2023 - Current
- Completed paperwork in full, on time and with high accuracy.
- Established strong relationships with respondents, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Optimized route planning to minimize travel time while maximizing respondents visits, resulting in greater efficiency and cost savings.
Business Owner
A & B Murray Construction Llc
04.2012 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Put together estimates, specifications, and other project documents.
Education
GED -
Clark College
Vancouver, WA07.1997
Skills
- Goal-oriented mindset
- Customer Relations
- Route coordination
- Networking abilities
- Market understanding
- Effective negotiation
- Order documentation
Timeline
Field Representative
United States Census
08.2023 - Current
Business Owner
A & B Murray Construction Llc
04.2012 - Current
GED -
Clark College
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