Angelia Whitesell
San Jose,CA
Summary
Dependable, quick-learning, and dedicated Cardiovascular Liaison with over 10 years of healthcare experience. Maintains professional appearance, demeanor and expertly completes assigned tasks with focus on quality.
Overview
12
12
years of professional experience
Work History
Cardiovascular Liaison
Stanford Health Care
07.2018 - Current
- Manage multiple responsibilities simultaneously, Schedule echocardiograms, stress testing, heart monitor patches, Zio Patch XT/AT, blood pressure monitors, and EKGs. Triage Inpatient echocardiogram orders
- Communicate with the in/outpatient units to ensure operational efficiency.
- Entering echocardiogram orders from outside facilities, facilitate the end of the day in patient orders
- Master Scheduler for Cardiovascular Diagnostics Lab, create and edit scheduling templates in our Echo Lab Network.
- Led training for new employees on echo scheduling, boosting team efficiency and knowledge.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
Medical Assistant
BayPLS
11.2020 - 08.2021
- Executed precise COVID swabbing and vaccinations, ensuring high sanitation standards
- Worked closely with healthcare team to deliver prompt COVID-19 testing and vaccinations
- Contributed to public health safety through diligent COVID-19 swabbing and immunization.
Medical Assistant/Supervisor
Stanford Health Care
12.2015 - 07.2018
- Verifed and updated patient demographics, Collected Co-Payments, Scheduled/Rescheduled clinic appointment’s, EKG, ECHO, and updated my clerical and clinical team on any changes in clinic
- Vital signs, routine EKGs, Updated daily and monthly clinical logs for refrigerator temperature, blanket warmer, stock exam rooms, labeled supplies in the supply closet, created spreadsheets and logs for clinic
- Assisted in coverage due to low staff census for the Cardiovascular network
- Demonstrated a strong ability to learn quickly and contribute effectively
- Trained and Mentored 5 new staff, fostered a collaborative team environment, promoted teamwork and operation excellence
- Oversaw daily clinic maintenance, guaranteed a safe and welcoming environment for patients
Medical Assistant
Joanabel St. Maria Cepe MD (Family Medicine)
07.2014 - 09.2015
- Greeted Patients, Collected Co-Pays, Checked Insurance Eligibility, Entered Patient Data into EMR, Vital Signs, Weight, Roomed Patients
- EKG, Injections, Urinalysis, Pregnancy Tests, Scheduled Appointments, Review Lab Results and Scheduled FU appointment
- Scanned documents to EMR, Checked Voicemails, Prior Authorizations, Answered Telephones, Prescription Refills per Doctor
- Medical History and charting, verified current patient information, verified prescriptions, handled medical records, Roomed Patients, Submitted Referrals, Assisted the doctor as needed.
Medical Assistant
Legacy Urgent Care
05.2014 - 07.2014
- Stocked and prepared exam rooms, sterilized medical instruments in autoclave, measured vital signs
- Documented reason for clinical visits, Pregnancy Testing, Urinalysis, Rapid Strep Testing, Mono Testing
- EKG, Wrapping and Bandaging wounds, Assisting the PA or Doctor as needed.
Medical Assistant
Helen He, LAc (Acupuncture)
08.2013 - 10.2013
- Opened and Closed clinic, Greeted Patients, Insurance verification, Processed Claims, Entered data into Quickbooks
- Charting documentation into patients charts, Assisting Acupuncturist, withdraw of acupuncture needle
- Answered telephones, E-mail supervision while responding to patients, Prepared charts, Billing with Office Ally.
Medical Assistant
Valley Medical Oncology Consultants
06.2013 - 08.2013
- Greeted Patients, Vital Signs, Weight, Injections (IM,SQ), EMR, Reminder Appointments
- Prepared patient information, Pulled Charts, Organized charts, BMBX, Assisted the physician as needed, Scanned Docs.
Medical Assistant
Joanabel St. Maria Cepe MD (Family Medicine)
11.2012 - 06.2013
- Greeted Patients, Collected Co-Pays, Entered Patient Data into EMR, Vital Signs, Weight, Roomed Patients
- EKG, Injections, PFT, Urinalysis, Pregnancy Tests, Scheduled Appointments, Scanned documents to EMR
- Checked Voicemails, Prior Authorizations, Answered Telephones, Prescription Refills
- Medical History and charting, Rooming Patients, Assisted the doctor as needed.
Medical Assistant
Habib Tobbagi, MD (Internal Medicine)
08.2012 - 06.2013
- Greeted Patients, Vital Signs, Weight, Collected Co-Pays, Called Patients to verified Appointment, Referrals
- Authorizations, Scheduled Appointments, Answered Telephone, Prepared Patients Charts, Prescription Refills
- Insurance Eligibility and Verification, Analyzed and Retrieved Patient data, Pulled Charts and Organized files.
Education
Associate of Arts -
Heald College
Milpitas, CA10.2011
Associate of Applied Science - Medical Assisting
Heald College
Milpitas, CA01.2011
San Jose High Academy
San Jose, CA06.2008
Skills
- Assertiveness
- Influencing skills
- Team Collaboration
- Policies and procedures implementation
- Complex problems analysis
- HIPAA Compliance
- Medical Terminology
- Clinical Documentation
- Medical office administration
- Complex Problem-Solving
- Prioritizing stat orders
- Patient Care
Personal Information
Title: Cardiovascular Liaison
Timeline
Medical Assistant
BayPLS
11.2020 - 08.2021
Cardiovascular Liaison
Stanford Health Care
07.2018 - Current
Medical Assistant/Supervisor
Stanford Health Care
12.2015 - 07.2018
Medical Assistant
Joanabel St. Maria Cepe MD (Family Medicine)
07.2014 - 09.2015
Medical Assistant
Legacy Urgent Care
05.2014 - 07.2014
Medical Assistant
Helen He, LAc (Acupuncture)
08.2013 - 10.2013
Medical Assistant
Valley Medical Oncology Consultants
06.2013 - 08.2013
Medical Assistant
Joanabel St. Maria Cepe MD (Family Medicine)
11.2012 - 06.2013
Medical Assistant
Habib Tobbagi, MD (Internal Medicine)
08.2012 - 06.2013
Associate of Arts -
Heald College
Associate of Applied Science - Medical Assisting
Heald College
San Jose High Academy