ANGELICA ALATORRE
KM Dental Specialist
Oceanside
2
Languages
10
years of professional experience
Dedicated Dental Receptionist and Treatment Coordinator experienced in patient care and insurance processing within fast-paced environments. Achieved high levels of patient satisfaction through effective communication and support during treatment journeys. Maintained organized office operations while fostering a collaborative team atmosphere.
Work History
Orthodontic Treatment Coordinator / Lead
2 Years 7 Months- Present treatment plans and discuss financial options
- Verified insurance, reviewed benefits, and managed billing/claims to ensure accurate processing and patient financial clarity
- Verify insurance, review benefits, and manage billing/claims
- Supported case acceptance and followed up with patients to enhance treatment commitment and satisfaction
- Assist with new patient consultations and records (photos)
- Provided patient education and customer support to foster understanding of treatment options and improve overall patient experience
- Lead team support and maintain efficient office operations
Receptionist / Biller / Treatment Coordinator
3 Years 5 Months- Intook patients, scheduled appointments, and verified insurance eligibility to ensure seamless patient flow
- Processed payments, submitted claims, and managed pre-authorizations to facilitate timely reimbursement
- Coordinated treatment plans for patients in collaboration with healthcare providers
Receptionist
2 Years 11 Months- Managed patient intake, verified insurance, and scheduled appointments to streamline office operations
- Coordinated referral processes with various offices
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and dental staff to enhance service delivery.
- Maintained accurate patient records using electronic health record (EHR) systems.
Receptionist / Treatment Coordinator
1 Year 11 Months- Coordinated patient check-in, scheduling, and insurance verification to ensure smooth appointment flow
- Coordinated patient treatment plans with healthcare providers
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained confidentiality of patient records while processing insurance claims and payments.
- Assisted dental staff by coordinating office communications and managing patient inquiries effectively.
Education
High School Diploma
Skills
Treatment Coordination
Insurance & Billing
Orthodontic terminology
Dental terminology
Workflow Optimization
Quick learner
Organization & Multitasking
Team Leadership
Teamwork
Multitasking
Time management
Fast Learner
LANGUAGES
English
Spanish
Timeline
Orthodontic Treatment Coordinator / Lead
KM Dental Specialist
01.2024 - CurrentRead More
Receptionist / Biller / Treatment Coordinator
Discovery Children’s Dentistry and Orthodontics
04.2021 - 09.2024Read More
Receptionist
South Coast Dental
05.2018 - 04.2021Read More
Receptionist / Treatment Coordinator
Western Dental
06.2016 - 05.2018Read More
La Jolla High School
High School Diploma
Read More