Summary
Overview
Work History
Education
Skills
Timeline
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Angelica Andrews

San Diego,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Vacation Rental Property Manager

Neptune's Palace Beach House
07.2011 - 02.2015
  • Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
  • Communicated effectively with owners, residents, and on-site associates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Streamlined property management processes for increased efficiency and improved guest experiences.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.


Store Manager

It's A Grind Coffee House
08.2008 - 02.2011
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Recruited, hired, and trained all initial personnel.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Grossmont College
El Cajon, CA
06.2007

Skills

    • Sales and Marketing
    • Deposits Management
    • Work Planning
    • Maintenance Management
      • Staff Management
      • Data Entry
      • Clear Communication

Timeline

Vacation Rental Property Manager

Neptune's Palace Beach House
07.2011 - 02.2015

Store Manager

It's A Grind Coffee House
08.2008 - 02.2011

High School Diploma -

Grossmont College

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Angelica Andrews