Angelica Andrews
San Diego,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Vacation Rental Property Manager
Neptune's Palace Beach House
07.2011 - 02.2015
- Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
- Communicated effectively with owners, residents, and on-site associates.
- Responded to Common Area Maintenance (CAM) inquiries.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Streamlined property management processes for increased efficiency and improved guest experiences.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Store Manager
It's A Grind Coffee House
08.2008 - 02.2011
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed inventory control, cash control, and store opening and closing procedures.
- Recruited, hired, and trained all initial personnel.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
Grossmont College
El Cajon, CA06.2007
Skills
- Sales and Marketing
- Deposits Management
- Work Planning
- Maintenance Management
- Staff Management
- Data Entry
- Clear Communication
Timeline
Vacation Rental Property Manager
Neptune's Palace Beach House
07.2011 - 02.2015
Store Manager
It's A Grind Coffee House
08.2008 - 02.2011
High School Diploma -
Grossmont College
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