Angelica Anishchenkov
Virginia Beach,VA
Summary
Focused employee with experience in problem-solving, critical thinking and cultivating partnerships. Self-motivated and diligent in monitoring inventory control initiatives and projections. As well as customer engagement and working in fast paced pressured enviorments. Eager to leverage advanced knowledge and experience as a bartender and server.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Shorebreak Pizza & Taphouse and Hot Tuna
02.2024 - Current
- Crafted and served a diverse selection of craft beers and cocktails to enhance customer experience.
- Managed bar inventory, ensuring optimal stock levels for popular menu items and reducing waste.
- Trained and mentored new bartenders on drink preparation techniques and customer service standards.
- Developed seasonal cocktail menus, incorporating local ingredients to attract a broader clientele.
- Implemented efficient bar workflows, improving speed of service during peak hours.
- Resolved customer complaints professionally, enhancing satisfaction and loyalty through effective communication.
Sales Coordinator
Crescent Hotel, Delta Bayfront Suites
11.2022 - Current
- Supported sales team by delivering current territory sales data and costing information.
- Partnered with sales representatives during customer consultation to build agency and customer relations.
- Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.
- Coordinate and direct sales inquires to sales managers.
- Make reservation's for customers, over the phone, in person, or via email.
- Build group blocks for event's as well as courtesy groups.
- Run important document's weekly and provide them to all staff members as needed.
- Maintain and meet deadline expectation's.
- Tour walk-in's and provide information of event space's and sleeping room's.
- Maintain and manage file's.
- Actualize and award point's in a timely manner to all client's that have been assigned and directed to me.
Hostess
Tin Cup Kitchen And Oyster Bar
04.2022 - 11.2022
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Addressed complaints to kitchen staff and served replacement items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
Server
Yukai Buffet
04.2021 - 01.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
Daycare Teacher's Assistant/Office Assistant
Beach Montessori Christian Academy
06.2020 - 07.2021
- Monitored children's play activities to verify safety and wellness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Supported children's emotional and social development with one-on-one attention.
- Communicated with parents about daily activities and any concerning behaviors.
- Secured indoor and outdoor premises to protect children.
- Recorded child behavior, food and medication information for supervisors.
Education
Some College (No Degree) - Business
Bryant And Stratton College
Virginia Beach, VA06-2023
High School Diploma -
Tallwood Highschool Global Studies/ World Language
Virginia Beach, VA06.2022
Skills
- Prospecting skills
- Coaching skills
- Analytical thinking
- Customer engagement and support
- Data entry
- Market research and analysis
- Leadership
- Creativity
- Problem-Solving
- Highly reliable
Languages
Russian
Native/ Bilingual
French
Limited
Education and Training
other,other
Timeline
Bartender/Server
Shorebreak Pizza & Taphouse and Hot Tuna
02.2024 - Current
Sales Coordinator
Crescent Hotel, Delta Bayfront Suites
11.2022 - Current
Hostess
Tin Cup Kitchen And Oyster Bar
04.2022 - 11.2022
Server
Yukai Buffet
04.2021 - 01.2022
Daycare Teacher's Assistant/Office Assistant
Beach Montessori Christian Academy
06.2020 - 07.2021
High School Diploma -
Tallwood Highschool Global Studies/ World Language
Some College (No Degree) - Business
Bryant And Stratton College