Angelica Arce
Avondale,AZ
Summary
Highly motivated and detail-oriented individual. Seeking a challenging position in order to utilize my exceptional skills and strategic approach to drive revenue growth. Eager to utilize strong analytical and problem-solving skills to contribute to the success of the organization. Unproblematic and a fast learner. Committed to providing exceptional customer service while building strong client relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Transportation specialist
U.S. AirForce
Glendale, AZ
03.2022 - Current
- Assisted customers with travel tickets while communicating effectively to keep the customer satisfied
- Managed the movement of goods for customers or general cargo for the military
- Coordinated & negotiated with suppliers, optimized inventory levels, and ensured timely deliveries
- Kept inventory of documents
- Processed documents in a timely manner
- Packaged, checked, and counted cargo.
Hostess
BJ's Brewery
Goodyear, AZ
01.2022 - 03.2022
- Provided exceptional customer service in a fast-paced restaurant environment. Took orders, served food and beverages, and ensured customer satisfaction.
- Assisted customers with their concerns
- Accommodated new seating plans for the restaurant.
Education
Associate of Arts - Criminal Justice
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05-2026
Associate of Science - Traffic Management Operations
Community College of The Air Force
Montgomery, AL05-2026
Highschool Diploma -
Thunderbird Adventist Academy
Skills
- Strong analytical and problem-solving abilities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Great verbal and written communication skills, ensuring clear and effective communication with guests, staff, and management
- Detail-oriented with exceptional organizational skills
- Ability to work independently and collaboratively in a team environment
- Outstanding customer service and interpersonal skills
- Ability to handle multiple tasks simultaneously while remaining calm and focused in a fast-paced environment
- Skilled in managing waiting times, accurately estimating waitlists, and maintaining efficient table turnover to optimize guest satisfaction
- Confidentiality
- Records management
- Proficient in traffic management processes and software systems
- Detail-oriented with strong organizational abilities
Certification
- Logistics Tech School Cert, 10/2022 - 12/2022
- Certification in Transportation Management, 01/2023 - Present
Languages
- English, Native or Bilingual Proficiency
- Spanish, Native or Bilingual Proficiency
Hobbies and Interests
- Sports
- Computers
- Negotiating
- Problem-solving & Critical thinking
- Organizing events
Projects
Operation Kids - Assisted with organizing an event for children that come from military families in order to create an unforgettable and exciting experience.
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Transportation specialist
U.S. AirForce
03.2022 - Current
Hostess
BJ's Brewery
01.2022 - 03.2022
Associate of Arts - Criminal Justice
Maricopa Community Colleges - Estrella Mountain Community College
Associate of Science - Traffic Management Operations
Community College of The Air Force
Highschool Diploma -
Thunderbird Adventist Academy
- Logistics Tech School Cert, 10/2022 - 12/2022
- Certification in Transportation Management, 01/2023 - Present
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