Angelica Barroso
Orlando,FL
Summary
Proactive Bartender/Server with over 5 + years of experience in high-volume event settings, excelling in customer service, mixology, and team communication.
5 + years of experience in Sports bar establishments.
Skilled in cash handling, upselling, and maintaining compliance with liquor laws. Known for developing loyal clientele and enhancing the dining experience through personalized service.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Able to maintain full-time position that offers professional challenges , utilizing interpersonal skills, as well as excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender/Server
F&D Woodfired Italian Chicken
08.2023 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Learned about Italian cuisine and traditional drinks and wine .
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Bartender
Wychmere Beach Club
01.2019 - 06.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Worked with open bar high volume guests 200+ wedding guests per shift.
- 5 + experience as a bartender, in a banquet or event setting.
- Knowledge of beverage preparation and mixology.
- Excellent customer service skills with the ability to remain calm under pressure.
- Strong organizational and time-management skills.
- Familiarity with liquor laws and regulations.
- Preparing a variety of alcoholic and non-alcoholic beverages for guests.
- Maintaining the cleanliness and organization of the bar area.
- Providing exceptional customer service to guests and anticipating their needs.
- Adhering to all liquor laws and regulations.
- Provided excellent customer service to guests at events and venues.
- Very comfortable with mixing and serving a variety of alcoholic and non-alcoholic beverages, ensuring compliance with relevant laws and regulations, and keeping the bar area clean and well-stocked.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Bartender/Server Shift Leader
DJ's Wings Sports Bar
05.2017 - 12.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed major sports/game nights and created special menus per event type eg, superbown sundays, worldcup , olympics etc.
- Was in charge of venu, created to serve local sports teams and school events.
Head Bartender, Server
99 Restaurants
01.2011 - 12.2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Associate of Science - Nursing
Cape Cod Community College
Barnstable, MA06.2018
No Degree -
BOSTON BARTENDING SCHOOL
Boston, MA07.2017
High School Diploma -
Barstable High School
West Barnstable, MA07.2014
Skills
- Strong multitasking /Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Engaging personality
- Service-oriented mindset
- Food Service, server experience
- Classic cocktails/ Diverse types of craft cocktails
- Staff Management/ Venue management skills
- Creative Mixology/ Garnishing Drinks
- Fluency in Portuguese/English/ Spanish
Certification
- Bartending certification , Boston Bartending School -
- SAFE SERV TIPS certified /Food handler certified/Bartender
Timeline
Bartender/Server
F&D Woodfired Italian Chicken
08.2023 - Current
Bartender
Wychmere Beach Club
01.2019 - 06.2023
Bartender/Server Shift Leader
DJ's Wings Sports Bar
05.2017 - 12.2021
Head Bartender, Server
99 Restaurants
01.2011 - 12.2016
Associate of Science - Nursing
Cape Cod Community College
No Degree -
BOSTON BARTENDING SCHOOL
High School Diploma -
Barstable High School
- Bartending certification , Boston Bartending School -
- SAFE SERV TIPS certified /Food handler certified/Bartender
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