Angelica Bridges
Surprise,AZ
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer services best practices. mindfull at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
Work History
Sales
Sunglass Hut - Luxottica
07.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, and promote specific merchandise.
- Review sales goals / sales opportunities.
Consumer Services
Zelle/ Early Warning
05.2022 - 11.2022
- Inbound Calls From Banks & Consumers
- Dispatching customers to correct department.
- Managing over 50 inbound calls, Filing Consumer Reports
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
Direct Support Professional
Rise Services
01.2020 - 05.2021
- Monitored progress and documented patient health status changes to keep care team updated.
- Responsible For Data Entry for clients who take Medication/ Ensured Patients Followed Up With Doctors Appointments
- Assisted disabled clients to support independence and well-being.
Education
High School Diploma -
American Academy High School
Utah06.2023
Skills
- Data Entry
- Call center experience
- Inbound Customer Service
- High Attention to detail and goal orientated
References
- Hanna Poltrack, (207)468-1036 / Supervisor at Early Warning / Zelle
- Amanda Mincia, (602) 826-1205 / House Manager at Rise Services
- Elle Dance, (317) 502-3713, Coordinator / Supervisor at Rise Services
- Krystal -(623)687 7945 / Reginal Manager at sunglass hut
Timeline
Sales
Sunglass Hut - Luxottica
07.2024 - Current
Consumer Services
Zelle/ Early Warning
05.2022 - 11.2022
Direct Support Professional
Rise Services
01.2020 - 05.2021
High School Diploma -
American Academy High School
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