Angelica Bustillos
Richland,WA
Summary
Productive Phlebotomist offering several years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. Calm and comforting with stressed patients.
Overview
8
8
years of professional experience
Work History
Mobile Specimine Collector
Genetic Technological Innovations
Kennewic, WA
09.2024 - Current
- Documented patient information into electronic medical records system.
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Processed samples accurately and efficiently.
- Monitored inventory levels of supplies used in phlebotomy services.
- Prepared specimens for transport to external laboratories.
Phlebotomist
LabCorp
Kennewick, WA
11.2023 - 07.2024
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Center Supervisor
Biolife Plasma Services
Pasco, WA
08.2019 - 10.2023
- Supervised staff of up to 10 employees, providing guidance and direction to ensure efficient operations.
- Developed and implemented policies and procedures for center operations.
- Monitored customer service levels, resolving complaints promptly and professionally.
- Trained new staff on operational processes, customer service standards, and safety protocols.
Caregiver
Chinook Home Health Care - "because There Is No Place Like Home"
Kennewick, WA
06.2019 - 12.2019
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Caregiver
Rosetta Assisted Living
Richland, WA
10.2016 - 06.2019
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Administered prescribed medications on a timely basis following care plan instructions.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Education
High School Diploma -
Chiawana High School
Pasco07-2015
Skills
- Staff Development
- Heavy Lifting
- Donor screening
- Venipuncture
- Patient confidentiality
- Blood collection
- Specimen Preparation
- HIPAA Compliance
- Patient Care
- Meal Preparation
- Compassionate client care
- Medication coordination
- Basic Housekeeping
- Compassionate Care
- Dependable and Responsible
Timeline
Mobile Specimine Collector
Genetic Technological Innovations
09.2024 - Current
Phlebotomist
LabCorp
11.2023 - 07.2024
Center Supervisor
Biolife Plasma Services
08.2019 - 10.2023
Caregiver
Chinook Home Health Care - "because There Is No Place Like Home"
06.2019 - 12.2019
Caregiver
Rosetta Assisted Living
10.2016 - 06.2019
High School Diploma -
Chiawana High School
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