Christi Malloy
Summary
Dynamic and reliable business professional with extensive experience in project management, process improvement, and financial analysis. Proven track record of streamlining operations and reducing costs while leveraging data analysis to identify trends and develop effective strategies for enhanced efficiency. Strong communicator with a warm personality, balancing professionalism with approachability, and dedicated to continuous learning and personal growth. Actively engaged in community service as a Sunday school teacher and praise team member, reflecting a commitment to personal values and professional excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Supervisor/ Assistant to Tax Collector
Holmes County Tax Collector's Office
02.2021 - Current
- I supervise 7 employees with our office in the Tax Collector's office.
- Oversees training of said employees in such duties as issuing driver's license, ID cards, concealed weapon permits, titling motor vehicles, issuing license plates and collecting property taxes for the county.
- I am responsible for balancing bank statements for department of motor vehicle account, and driver license.
- Responsible for setting up new hires in the state database ensuring background checks are completed including fingerprints, drug test and bonding.
- I am responsible for keeping all employee records accurate, timekeeping, payroll and make sure all employees are up to date with continuing education for the department staying up to date with training and cybersecurity requirements.
- Ordering all inventory, and twice yearly, submitting an audit to Bureau of accounting.
- I am responsible for paying Department of Revenue weekly, all sales tax collected.
- I track any unclaimed property funds and submit them to the state.
- Responsible for daily deposits for FLHSMV, property tax, and concealed weapons.
- Balancing monthly, all revenues and expenditures.
- Pay bills for the office.
- Serve the public, ensure all the concerns of any citizen is promptly seen to.
Clinical Receptionist
NFCH
03.2020 - 02.2021
- Worked the front desk, answering multiple phone lines checking in patients, in-putting data, scheduling apps, and tele-med visits ordering supplies for the clinic, scanning all encounter notes into charts and keeping them updated.
- Submitted patient referrals to specialist, verifying insurance coverage and processed any co-pays due, processed monthly statements on any accounts unpaid.
Office Manager/Administrative Assistant
Mason Auction and Sales
08.2019 - 03.2020
- Billing and accounts receivable, answered phone.
- Maintained inventory
- Paid the bills for business
- Completed and submitted all title work and invoices from the auctions.
Deputy Clerk III
Jackson County Tax Collector
11.2010 - 07.2019
- Processed license plate renewals, titles, fishing license and processed property tax payments.
- Excellent customer service skills, the job is fast paced, high stress, you are expected keep up with new ever changing Florida law.
- Daily use of computer, printers, copier machines, adding machines, fax, I also work in Excel and word, Microsoft 365. I am responsible for making bank deposits, keeping daily reports, monthly, as well as inventory that comes in and leaves our office.
- The last three years of my employment I worked in the Graceville, Fl branch office.
Family Support Worker
Healthy Families of North Florida
09.2008 - 06.2010
- I worked with Families and children in their homes, providing education on the following things, Child Safety, Child Abuse prevention, Domestic Violence, Drug abuse and prevention , mental health issues and the resources available.
- Kept notes and reported the details of the visit to the program manager, responsible for notifying law enforcement on any suspected abuse, drug or physical.
- I enjoyed this job very much and only left due to budget constraints, therefore funding was cut and jobs were eliminated.
Office Manager
A&B Auto Sales of Jax. Inc
03.2002 - 09.2008
- Collected on over 500 accounts, drafted contracts and submitted to financial institutions for financing.
- Ordered all office supplies, processed payroll, submitted sales tax to the state.
Education
Certification - Domestic Violence, Child Abuse in Social Work/ Office Management
Chipola College
Marianna, FL06.2009
Diploma - High School
Chipley High School
Chipley, FL06.1990
Skills
- Payment reconciliation
- Reception management expertise
- Proficient in administrative support
- Experienced with Microsoft Office 365 applications
- Proficient typist
- Experienced in managing office environments
- Financial record management
- Accounts receivable analysis
- Human resources management
- Risk assessment proficiency
- Financial account reconciliation
- Skilled in QuickBooks accounting software
- Financial statement reconciliation
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Analytical thinking
- Staff discipline
- Team building
- Processes and procedures
- Operations management
- Process improvement
- Process monitoring and improvement
- Project management
- Policy enforcement
- Project planning
- Inventory oversight
- Experience with software applications
- Business administration
- Financial management
- Waste reduction
- Business development
- Data analytics
- Contract management
- Verbal and written communication
- Safety protocols
- Quality control
- Employee development
- Performance management
- Staff education
- Problem-solving
- Teamwork and collaboration
- Time management
- Excellent communication
- Time management abilities
- Goal setting
- Teamwork
- Team leadership
- Inventory management
- Audit reporting
- Professionalism
- Organizational skills
- Effective communication
- Multitasking Abilities
- Documentation and reporting
- Payroll processing
- Policy and procedure development
- Training and mentoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7 staff members.
Certification
Driver's License
Additional Information
I enjoy volunteering in food drives and our church food pantry as time permits, I enjoy giving back to our local schools such as the backpack program and also our community Christmas project where we provide shoes, jackets, socks and undergarments to local students.
Languages
English
Native or Bilingual
Timeline
Supervisor/ Assistant to Tax Collector
Holmes County Tax Collector's Office
02.2021 - Current
Clinical Receptionist
NFCH
03.2020 - 02.2021
Office Manager/Administrative Assistant
Mason Auction and Sales
08.2019 - 03.2020
Deputy Clerk III
Jackson County Tax Collector
11.2010 - 07.2019
Family Support Worker
Healthy Families of North Florida
09.2008 - 06.2010
Office Manager
A&B Auto Sales of Jax. Inc
03.2002 - 09.2008
Diploma - High School
Chipley High School
Certification - Domestic Violence, Child Abuse in Social Work/ Office Management
Chipola College