Angelica Capristo
Porterville,CA
Summary
Proven Personal Shopper at Walmart, adept in customer service and organizational skills, achieved high satisfaction ratings by efficiently fulfilling orders with keen attention to detail. Mentored new staff, enhancing team capabilities. Excelled in multitasking and prioritizing, ensuring timely and accurate service delivery.
Overview
1
1
year of professional experience
Work History
Personal Shopper
Walmart
11.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Tracked substitutions and informed customers of changes.
Education
Business Administration And Management
Porterville College
Porterville, CASkills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Flexible Schedule
- Prioritizing Orders
- Heavy Lifting
- Online ordering familiarity
- Multitasking
- Organizational Skills
- Team building
- Stock management
Timeline
Personal Shopper
Walmart
11.2023 - Current
Business Administration And Management
Porterville College