ANGELICA ESCOBAR
Central FL
Summary
Sales professional prepared for role in field sales. Known for achieving sales targets and building lasting client relationships. Reliable team player with focus on collaboration and adaptability. Skilled in negotiation and customer engagement, valued for commitment to results.
Overview
9
9
years of professional experience
Work History
Dell Field Sales Representative
2020 Companies
07.2024 - Current
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
Lead Samsung Experience Consultant
2020 Companies
01.2020 - 07.2024
- Spearhead the demonstration, sale, and promotion of Samsung products in Best Buy stores, ensuring comprehensive product knowledge and exceptional customer engagement
- Provide customers with the latest and most relevant product information to facilitate informed purchasing decisions and enhance overall satisfaction
- Cultivate and sustain robust relationships with store associates and management, fostering a collaborative environment that drives sales performance
- Train and mentor store associates on Samsung product features and sales techniques, enhancing their capabilities and ensuring consistent delivery of brand standards.
Customer Service Specialist
InMotion Entertainment
01.2018 - 01.2020
- Handled incoming calls and inquiries from prospective customers
- Assisted customers in resolving disputes and provided additional product information
- Ensured high customer satisfaction through effective communication and service
- Successfully managed confrontational interactions with tact.
Customer Service Specialist
Macy's
01.2016 - 01.2017
- Assisted customers with in-store and online purchases
- Consistently met daily sales quotas
- Provided excellent customer service, including POS transactions and credit and loyalty program enrollment.
Education
Associates -
Valencia State College
orlando, FL12.2015
High School Diploma -
Seminole High School
sanford, FL12.2011
Skills
- Leadership and Team Management
- Training and Development
- Data Analysis
- Customer Service
- Proficient in Microsoft Office Suite
- Interpersonal and communicative
- Technology Proficiency
- English
- Spanish
- Product Training
- Business relationships
- Zendesk experience
Timeline
Dell Field Sales Representative
2020 Companies
07.2024 - Current
Lead Samsung Experience Consultant
2020 Companies
01.2020 - 07.2024
Customer Service Specialist
InMotion Entertainment
01.2018 - 01.2020
Customer Service Specialist
Macy's
01.2016 - 01.2017
High School Diploma -
Seminole High School
Associates -
Valencia State College
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