Angelica Flores
Lubbock
Summary
Customer-oriented, coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.
Overview
12
12
years of professional experience
1999
1999
years of post-secondary education
Work History
Housekeeping
Covenant Hospital
Lubbock
04.2023 - 11.2025
- Provided guidance to housekeeping staff regarding proper cleaning techniques.
- Performed light housekeeping tasks such as changing linens, laundry, vacuuming, dusting.
- Performed housekeeping duties such as changing bed linens, washing walls and furniture.
Front Desk Agent
La Quinta inn & Suites
Lubbock
01.2021 - 03.2023
- Greeted guests warmly and promptly at the front desk.
- Managed reservations using hotel management software efficiently.
- Provided information about local attractions and hotel services.
Cashier Team Lead
Stripes
Lubbock
02.2014 - 11.2020
- Supervised cashier team to ensure efficient customer transactions.
- Trained new cashiers on register operations and customer service standards.
- Managed cash handling procedures to maintain accuracy and security.
Education
GED
Brownwood, TXSkills
- Housekeeping procedures
- Hotel management software
- Reservation management
- Customer transaction processing
- Cash handling procedures
- Effective communication
- Attention to detail
- Time management
- Team leadership
Languages
Spanish
Professional
Timeline
Housekeeping
Covenant Hospital
04.2023 - 11.2025
Front Desk Agent
La Quinta inn & Suites
01.2021 - 03.2023
Cashier Team Lead
Stripes
02.2014 - 11.2020
GED