Angelica Garcia
Waco,TX
Summary
Recently certified Pharmacy Technician with background in medical office. Safety-oriented and well organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Familiar with protocols for processing and filing prescriptions. Excellent customer service skills offering 11 years of experience. Pharmacy team member assisting pharmacists with preparing prescriptions and meeting customer needs. Good relationship-building and multitasking skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Waco Family Medicine Pharmacy
11.2023 - Current
- Managed inventory control processes to optimize stock levels and reduce discrepancies.
- Analyzed inventory data to identify trends and improve replenishment strategies.
- Streamlined medication ordering process, ensuring timely delivery of essential medications to patients.
- Assisted in cost reduction initiatives through accurate inventory control and strategic purchasing decisions.
Certified Pharmacy Technician
Baylor Scott & White Pharmacy
01.2022 - 10.2023
- Collaborated with healthcare professionals to ensure accurate medication dispensing.
- Reviewed and verified customer information and insurance provider information.
- Streamlined workflow processes by collaborating with pharmacy team members to prioritize prescription orders according to urgency.
- Upheld strict confidentiality standards by safeguarding sensitive patient information in accordance with HIPAA regulations.
- Enhanced patient care by accurately filling and dispensing medications under the supervision of a licensed pharmacist.
- Improved patient satisfaction through exceptional customer service during prescription drop-off and pick-up transactions.
Medication Access Specialist
Baylor Scott & White
05.2018 - 01.2022
- Maintained strict confidentiality of sensitive patient data in compliance with HIPAA regulations, safeguarding personal information from unauthorized access or disclosure.
- Answer incoming phone calls. Responds to caller needs or directs them to the right person professionally.
- Works as a patient liaison between the pharmacy and clinic providers. Receives and processes all medication refill requests by fax, phone, in person, and electronically.
- Corresponds with insurance companies regarding prior authorizations for medications.
Certified Pharmacy Technician
FAMILY HEALTH CENTER PHARMACY
12.2013 - 05.2021
- I greet customers and receive written scripts being dropped off along with refills.
- I also verify the patients personal information and insurance is up to date.
- Answer the phones with patients questions and referring them to the Pharmacist with any additional information they may need.
- Double check prescriptions that are getting input to the computer and filled correctly.
Certified Pharmacy Technician
SCOTT AND WHITE PHARMACY
11.2010 - 12.2013
- Receive and process electronic prescriptions and ensure all information is complete and accurate .
- Select appropriate medication /measure dosages to fill medications.
- Sort,stock and label medication and monitor inventory.
- Refill and maintain automated dispensing system.
Pharmacy Clerk
SCOTT AND WHITE PHARMACY
02.2007 - 10.2010
- Verify patient information before sale
- Order and stock Over the Counter shelf
- Count register at the end of day
Cashier
UNCLE DANS
04.2005 - 01.2007
Education
High School Diploma -
Robinson High School
05.2006
Skills
- Work with patients in courteous and friendly manner
- Researching and finding resolutions to problems
- HIPAA compliance
- Prior authorization assistance
Certification
Texas State Board of Pharmacy
Registration # 168894
Expiration Date 08/31/2026
PTCB certification
Certification # 530107010152784
Expiration Date 01/31/2027
Timeline
Inventory Specialist
Waco Family Medicine Pharmacy
11.2023 - Current
Certified Pharmacy Technician
Baylor Scott & White Pharmacy
01.2022 - 10.2023
Medication Access Specialist
Baylor Scott & White
05.2018 - 01.2022
Certified Pharmacy Technician
FAMILY HEALTH CENTER PHARMACY
12.2013 - 05.2021
Certified Pharmacy Technician
SCOTT AND WHITE PHARMACY
11.2010 - 12.2013
Pharmacy Clerk
SCOTT AND WHITE PHARMACY
02.2007 - 10.2010
Cashier
UNCLE DANS
04.2005 - 01.2007
High School Diploma -
Robinson High School