Angelica Medina
Aiken,SC
Overview
6
6
years of professional experience
Work History
Patient Access Specialist
Aiken Regional Medical Centers
Aiken, SC
09.2020 - Current
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Welcomed patients to facility and assisted with registration sign-in process.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
Patient Coordinator
AccessNurse
Knoxvie, TN
08.2022 - 04.2023
- Answers incoming calls according to policy and identifies themselves by first name and as telephone representative.
- Displays tact and professionalism during all telephone encounters.
- Using approved scripting, collects demographic information and enters the accurate, complete information in the transaction module. Screens the call using the Inteflecs Complaint tool to identify emergent calls to be handled promptly by the nurse according to policy. Works independently and efficiently, and recognizes and deals with priorities. Maintains confidentiality of all protected health information and other TeamHealth related information. Performs other non-clinical duties as assigned or directed.
Medical Office Assistant
Clyburn Center for Primary Care
04.2018 - 06.2019
- Registered patients and scheduled appointments.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Education
High School Diploma -
Midland Valley High School
Graniteville, SC06.2007
Skills
- Problem-Solving
- Multitasking and Organization
- Customer Service
- Communicating to Patients and Families
Languages
Spanish
Native or Bilingual
Timeline
Patient Coordinator
AccessNurse
08.2022 - 04.2023
Patient Access Specialist
Aiken Regional Medical Centers
09.2020 - Current
Medical Office Assistant
Clyburn Center for Primary Care
04.2018 - 06.2019
High School Diploma -
Midland Valley High School