Angelica Gonzalez
Brooksville,FL
Summary
Diligent Waitress Trainee with experience in providing exceptional customer service, managing orders, and ensuring guest satisfaction. Strong in active listening, clear communication, and maintaining a positive attitude under pressure. Previous work led to improved team efficiency and consistently high customer ratings.
Overview
6
6
years of professional experience
Work History
Waitress Trainee
Cafe Masaryktown
Masaryktown, FL
07.2024 - Current
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Verified that all dishes served met quality expectations.
- Conducted table-side service when necessary such as carving meats or serving desserts.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Maintained a professional attitude while working in a fast-paced environment.
- Followed safety protocols when handling hot plates or sharp objects.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Cleaned tables and chairs to prepare dining area for next customers.
- Tracked inventory levels throughout shifts to ensure adequate supplies were available for guests needs.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Inventory Associate
Mid-Jet Repair
Fort Myers, FL
12.2023 - 12.2023
- Packing and boxing those aircraft parts appropriately so they could be used for commercial purposes.
- Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Managed inventory storage in a clean and organized fashion.
- Increased warehouse productivity through effective teamwork, clear communication, and collaboration with colleagues.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
- Performed data entry and completed proper paperwork.
- Developed strong relationships with suppliers through professional interactions during all phases of procurement, fostering mutual trust and cooperation in resolving any challenges that arose during transactions.
Children's Church Volunteer
Baptist Church of Santo Suarez
Havana, Cuba
09.2022 - 06.2023
- Served in church for several activities that required compromise, planning, and organization, such as being part of the worship team and being part of the children's choir management team.
- Supported religious leaders in performing various duties.
- Developed and implemented educational programs for children.
- Assisted with organizing religious activities and services.
- Assisted with fundraising activities.
Worship Team Member
Baptist Church of Santo Suarez
Havana, Cuba
12.2018 - 06.2023
- Participated in regular practice sessions to ensure optimal performance quality during services and events.
- Evaluated and recommended new repertoire, ensuring music selections were consistent with church vision and values.
- Collaborated with worship leaders to develop and execute engaging, meaningful, and inspiring worship sets.
- Performed solo pieces during offertory segments or other designated times within services as requested by leadership staff.
- Cultivated a culture of excellence within the worship team by consistently demonstrating professionalism, punctuality, and dedication to personal growth in musicianship and spiritual development.
Education
No Degree -
Florida Virtual High School
Florida04.2025
Skills
- Fluent in Spanish and English
- Organizational skills
- Basic Math
- Supply Ordering
- Inventory analysis
- Storage Organization
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Cash Handling
- Table Setting
- Order Management
- Guest Engagement
- Stocking and replenishing
- Food Running
Languages
Spanish
Native/ Bilingual
Timeline
Waitress Trainee
Cafe Masaryktown
07.2024 - Current
Inventory Associate
Mid-Jet Repair
12.2023 - 12.2023
Children's Church Volunteer
Baptist Church of Santo Suarez
09.2022 - 06.2023
Worship Team Member
Baptist Church of Santo Suarez
12.2018 - 06.2023
No Degree -
Florida Virtual High School