Angelica Guitron
Sylmar
Summary
Professional in administrative support roles, bringing valuable experience in handling front desk responsibilities and enhancing office efficiency. Known for reliability and adaptability in dynamic environments, consistently contributing to team goals and positive workplace culture. Possesses strong organizational skills and friendly demeanor, essential for maintaining smooth operations.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/ Receptionist
Crestview Landscape
Sherman Oaks, CA
03.2025 - Current
- Managed scheduling and appointments for team members, ensuring efficient time utilization.
- Coordinated communication between departments to streamline project workflows and enhance collaboration.
- Implemented filing system improvements, increasing document retrieval efficiency by 30%.
- Assisted in preparing presentations and reports, maintaining high standards of quality and accuracy.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed front desk operations, ensuring efficient communication and customer service.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist Assistant
LA Wellness Center
Van Nuys, CA
06.2023 - 10.2024
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- patient scheduling an appointment management.
- Supported treatment coordination by adding patient to the treatment and ensuring accurate records.
- Maintain confidential, patient files in assisted with administrative tasks.
- Sanitize prepared treatment rooms to ensure clean safe and warm environment for patients.
- Assisted patient with physical therapy, exercise, promoting proper technique and supporting rehabilitation goals.
- Managed an organized, patient case file, including documentation related to car, accidents, and insurance claims.
- Registered patients and schedule appointments, maintaining accurate records and efficient office flow.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
- Provided professional, friendly patient support enhancing overall patient experience and satisfaction.
Makeup Artist
Self-employeed
Sylmar, CA
04.2018 - 12.2023
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Demonstrated and explained use of different beauty products to educate customers.
- Scheduled onsite and offsite makeup appointments for clientele.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
- Sanitized makeup tools to avoid spread of infection.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Coordinated makeup services for events, ensuring seamless execution and high client satisfaction rates.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
Cashier
Sam's Club
San Fernando, CA
01.2010 - 12.2011
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Sylmar High School
Sylmar, CA06.2008
Skills
- Reception area maintenance
- Maintaining cleanliness
- Appointment scheduling
- Office organization
- Cash management
- Telephone systems
- Calendar management
- Organization skills
- Customer and client relations
- Time management
- Professional demeanor
- Biligual
- Attention to detail
- Punctual and reliable
- Problem-solving
- Calm demeanor
- Administrative support
- File organization
- Filing
- Customer relations
- Critical thinking
- Scheduling
- Documentation and recordkeeping
- Professional communication
- Invoice processing
- Mail handling
- Schedule management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant/ Receptionist
Crestview Landscape
03.2025 - Current
Receptionist Assistant
LA Wellness Center
06.2023 - 10.2024
Makeup Artist
Self-employeed
04.2018 - 12.2023
Cashier
Sam's Club
01.2010 - 12.2011
High School Diploma -
Sylmar High School