Angelica Gutierrez
MILWAUKEE,MILWAUKEE
Summary
Dynamic professional with a proven track record at Rocketship SouthSide Community Prep, enhancing student learning through dedicated tutoring and strong classroom management. Excelled in customer service roles, blending excellent verbal communication and active listening to create memorable guest experiences. Skilled in teamwork and problem-solving, consistently achieving positive outcomes in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Tutor
Rocketship SouthSide Community Prep
Milwaukee, WI
07.2019 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Small groups for extra support with Reading.
Front Desk Receptionist
Galls
Oak Creek, WI
08.2018 - 07.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Server
El Fuego
Milwaukee, WI
01.2014 - 07.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Lincoln Academy
Dallas, TX07.2012
Skills
- Classroom Management
- Teamwork
- Patience, empathy, and understanding
- Excellent verbal communication skills
- Problem Solving skills
- Active listening
- Organization skills
- Strong work ethic
- Great Flexibility
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Tutor
Rocketship SouthSide Community Prep
07.2019 - Current
Front Desk Receptionist
Galls
08.2018 - 07.2019
Server
El Fuego
01.2014 - 07.2018
High School Diploma -
Lincoln Academy