Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Habib

Warren,MI

Summary

Detail-oriented customer service representative skilled in complaint handling, conflict resolution, and building strong customer relationships. Demonstrates effective time management and data analysis capabilities to enhance customer satisfaction.

Overview

10
10
years of professional experience
2026
2026
years of post-secondary education

Work History

Customer Service Representative

Crunch Fitness
Warren, MI
05.2024 - Current
  • Assisted members with inquiries regarding fitness programs and membership options.
  • Processed new member registrations and maintained accurate account information.
  • Responded to customer concerns and resolved issues in a timely manner.
  • Handled cash transactions and managed point-of-sale system effectively.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong customer relationships to encourage repeat business.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Babysitter

Private Babysitting
Sterling Heights, Michigan
04.2016 - Current
  • Supervised children's activities and ensured a safe environment.
  • Prepared healthy meals and snacks for children as needed.
  • Establishing trust through consistent communication with both parents and kids.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Teaching good manners by setting clear expectations for behavior in various settings.

Education

Bachelor of Science - Criminal Justice And Law

Wayne State University
Detroit, MI
08.2023 - 12.2025

Invest Roosevelt Highschool
Hazel Park, MI

Skills

  • Customer service
  • Conflict resolution
  • Data analysis
  • Time management
  • Risk assessment
  • Product promotion
  • Complaint handling
  • Customer relationship management (CRM)

Languages

Arabic
Native/ Bilingual
Chaldean
Native/ Bilingual

Timeline

Customer Service Representative

Crunch Fitness
05.2024 - Current

Bachelor of Science - Criminal Justice And Law

Wayne State University
08.2023 - 12.2025

Babysitter

Private Babysitting
04.2016 - Current

Invest Roosevelt Highschool
Angelica Habib