Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Angelica Hansen

San Antonio,TX

Summary

Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CNA

ShiftKey
San Antonio, USA
06.2024 - 01.2025
  • Supplied essential CNA assistance across multiple healthcare settings.
  • Demonstrated excellent customer service skills when interacting with patients, families, and guests.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over, and positioning patients.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.

Receptionist, Administrative Assistant

Rio Grande Co
Denver, USA
09.2023 - 05.2024
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Updated and recorded customer or client information to maintain accounts.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Sorted invoices for the accounting department by date stamping and filing by vendor code.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Delivery Driver

RGK Logistics
Aurora, USA
07.2023 - 09.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Assistant Teacher

The Gardner School
Denver, USA
09.2022 - 07.2023
  • Maintained daily records of activities, behaviors, meals, and naps.
  • Collaborated closely with lead teachers on planning and implementing curriculum objectives.
  • Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.
  • Supported small group instruction by helping students understand instructions and complete tasks independently when possible.
  • Created and assembled classroom displays and decorations.

CNA

InnovAge
Lakewood, USA
03.2016 - 09.2022
  • Supported daily living activities by serving meals, feeding, ambulating and turning over, and positioning patients.
  • Assisted residents in preparing for activities and social programs.
  • Maintained accurate, timely flow of information by completing thorough patient records in PrimeSuite EMR and updating the healthcare team on patient status.
  • Demonstrated excellent customer service skills when interacting with patients, families, and guests.
  • Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
  • Recognized by management for providing exceptional customer service.

CNA

Brookdale Senior Living
Lakewood, USA
07.2015 - 03.2016
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Demonstrated excellent customer service skills when interacting with patients, families, and guests.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Recognized by management for providing exceptional customer service.

Education

Nursing Assistant Certification - CNA

Red Rocks Community College
Arvada, CO
04.2015

High School Diploma -

Green Mountain High School
Lakewood, CO
05.2014

Skills

  • Business administration
  • File management
  • Administrative support
  • Professional demeanor
  • Customer and client relations
  • Positive and professional
  • Time management
  • Multitasking and prioritization
  • Basic accounting
  • Telephone skills
  • Teamwork and collaboration
  • Computer skills

Certification

  • Texas Nursing Assistant Certification, NA0061053859, 05/28/24, 01/31/25
  • Colorado Nursing Assistant Certification, NA.00766324, 04/03/15, 01/31/25

References

References available upon request.

Timeline

CNA

ShiftKey
06.2024 - 01.2025

Receptionist, Administrative Assistant

Rio Grande Co
09.2023 - 05.2024

Delivery Driver

RGK Logistics
07.2023 - 09.2023

Assistant Teacher

The Gardner School
09.2022 - 07.2023

CNA

InnovAge
03.2016 - 09.2022

CNA

Brookdale Senior Living
07.2015 - 03.2016

Nursing Assistant Certification - CNA

Red Rocks Community College

High School Diploma -

Green Mountain High School

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Angelica Hansen