Angelica Hardig
Vincennes,IN
Summary
Customer service oriented professional with 11 years of healthcare industry experience including 1 year experience with special needs adults.Able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality. Honors / Awards: Ultimate Medical Academy Dean’s List and Honor Roll. Certifications: State of Indiana - Certified Nursing Assistant (CNA) - License # 1305069. Strong written and verbal communication skills with individuals at all levels, both one-on-one and in groups. Demonstrates independent work initiative, sound judgment, and attention to detail. Good time management, adopting a flexible approach to work. Greenway Prime Suite EHR; Microsoft Office Suite / MS Excel; MS Word; MS PowerPoint; Typing Speed: 35 WPM.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Betty J McCormick Center
Vincennes, IN
04.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Quality Control Inspector
Trigo Group
Vincennes, IN
09.2023 - 01.2024
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Completed precise measurements using special tools.
CNA
Adaptive Home Health Care
Vincennes, IN
11.2020 - 07.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Associate of Science Degree - Medical Administrative Assistant
Ultimate Medical Academy
01.2019
GED - General Studies
Vincennes University
Vincennes, IN11.2012
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Patient transfers
- Complex Problem-solving
- Emergency response
- Multitasking and organization
- Critical thinking
- Lifting and transferring
- Toileting assistance
- Patient hygiene assistance
- Reliable team player
- Valid state driver's license
- Preparing meals
- EMR / EHR
- General housekeeping
Honors Awards
Ultimate Medical Academy Dean’s List and Honor Roll.
Key Qualifications
- Payment Posting
- Scheduling
- HIPAA Compliance
- Insurance Verification
- Insurance Claim Processing
- EOBs
- Co-Payments
- Deductibles
- Medical Billing
- CMS 1500 Claim Form
- CMS 1450 (UB-04)
- Workers’ Compensation
- Electronic Health Records (EHR)
- Managed Care (HMO, PPO, and POS)
- Government Payers
- Third Party Payers
- Medical Coding
- ICD-9
- ICD-10
- HCPCS
- CPT
- Medical Terminology
- Medicare
- Medicaid
- Tricare
- Fee Schedules
- Medical Administrative Assistant
- Patient Processing
- Medical Records Management
Certification
CNA1305069
Timeline
CNA
Betty J McCormick Center
04.2024 - Current
Quality Control Inspector
Trigo Group
09.2023 - 01.2024
CNA
Adaptive Home Health Care
11.2020 - 07.2021
Associate of Science Degree - Medical Administrative Assistant
Ultimate Medical Academy
GED - General Studies
Vincennes University