Angelica Hernandez
Simon Med Imaging
Tolleson,AZ
13
years of professional experience
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Work History
Provider Assistance Coordinator
6 Years 9 Months- Medical imaging/biopsy appointment scheduler. Tasks included data entry, insurance verification, prior authorizations, sales, referral coordinating, training, high volume of incoming/outbound calls and emails.
- Supervisor: Elizabeth Hernandez 602-302-5733
Patient Access Representative
10 Months- Medical appointment scheduler using Epic software. Tasks included insurance verification, referral coordinating, high volume of incoming and outbounds calls.
- Supervisor: Dennis Nochez @ 602-344-1015
Patient Access Representative Temp
4 Months- Employed by KForce as a temp for Valleywise Health Medical Center
- Recruiter: Trey Wikes @ 602-776-1172
Outpatient Radiology Scheduler
1 Year 1 Month- Outpatient Radiology & Interventional Radiology scheduler for all Abrazo Health. Tasks included insurance verification, prior authorizations with follow up, scheduling, registration, referral coordinator, high volumes of inbound/outbound calls and collecting payments.
- Supervisor: Unknown @ 469-803-3000
Customer Service Representative
1 Year 11 Months- Scheduled non-emergency medical transportation.
- Supervisor: Denise Wyatt @ 866-418-9830
CSR Temp
7 Months- Employed by HR Relief as a temp for LogistiCare.
- Supervisor: Unknown @ 602-374-4110
Education
GED
Skills
High customer service standards
Strong problem-solving ability
Type 40 WMP
Bilingual (Spanish/English read
write & speak)
Proficient with Microsoft Office Excel & Word
Adaptive team player
Multitasking and organization
Data entry
Decision-making
Work Planning and Prioritization
Relationship building
Schedule coordination
Discretion and confidentiality
Document management
Timeline
Provider Assistance Coordinator
Simon Med Imaging
09.2019 - 06.2026Read More
Patient Access Representative
Valleywise Health Medical Center
07.2018 - 05.2019Read More
Patient Access Representative Temp
K-Force
03.2018 - 07.2018Read More
Outpatient Radiology Scheduler
Conifer Health Solutions
10.2016 - 11.2017Read More
Customer Service Representative
LogistiCare
03.2014 - 02.2016Read More
CSR Temp
HR Relief
08.2013 - 03.2014Read More
Phoenix Community College
GED
Read More