Angelica Herrera
Houston,TX
Summary
Capable customer service/administrative with experience in accurate document judgement, descriptive writing and time management. Experience in customer service, data entry, and communication.
Overview
14
14
years of professional experience
Work History
Merchandiser/sales
O'Reilly Auto Parts
04.2023 - 11.2024
- Organized and replenished merchandise to maintain well-stocked and visually appealing displays.
- Improved shopping experience by ensuring accurate pricing and clear signage.
- Maintained cleanliness and orderliness with regular aisle and shelf inspections.
- Rotated stock for reducing waste and optimizing product freshness.
Quality Control Manager
Air Filters Inc.
01.2019 - 01.2021
- Input and Output orders in the business system
- Daily inventory processing for material
- Hands on packaging of the order placed daily
- Check the quality of inventory before sent out
Greeter/Instant Return Representative
Hertz
01.2017 - 01.2019
- Processed documentation such as insurance and vehicle inspections for damage
- Educated the customers on the features of the car for sales
- Received and routed calls to different departments
Commercial Assistant
Pep Boys
01.2011 - 01.2017
- Create invoices for orders made for auto parts
- Maintained excellent customer service
- Made deliveries of orders places by the customers
Education
High School - undefined
Jersey Village High School
01.2010
Skills
- Bilingual (English and Spanish)
- Strong Verbal Communication
- Multitasking Strengths
- Data Management
- Self-Motivated
- Dedicated Team Member
Timeline
Merchandiser/sales
O'Reilly Auto Parts
04.2023 - 11.2024
Quality Control Manager
Air Filters Inc.
01.2019 - 01.2021
Greeter/Instant Return Representative
Hertz
01.2017 - 01.2019
Commercial Assistant
Pep Boys
01.2011 - 01.2017
High School - undefined
Jersey Village High School