Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Hi, I’m
ANGELICA HUBBARD
Chicago
Summary
Overview
14
years of professional experience
1
Certification
Work History
Distinctive Schools
Paraprofessional
10.2022 - Current
Job overview
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
- Reported on student progress, behavior, and social skills to parents.
- Contributed to development of Individualized Education Programs (IEPs), tailoring education to student needs.
COLOR ME BEAUTY BAR-CHICAGO
Nail Technician
01.2021 - 10.2022
Job overview
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
MONTESSORI ACADEMY OF CHICAGO
Teacher Assistant
11.2016 - 07.2020
Job overview
- Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
- Established strong rapport with students and families through open communication channels and consistent feedback on academic progress.
- Implemented Montessori principles in daily classroom activities, promoting independent learning and self-discovery among students.
- Prepared classroom and materials according to montessori pedagogy and needs of children.
- Enhanced student comprehension by utilizing hands-on learning activities and creative teaching methods.
- Continuously updated professional knowledge by attending workshops, conferences, and training sessions related to Montessori education.
PRINCETON LEARNING SCHOOL
After School Teacher Assistant
03.2016 - 11.2016
Job overview
- Observed and monitored children's play activities to promote healthy, safe environment.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Prepared food and served meals and refreshments to children.
- Supported students with homework and academic challenges, improving their academic performance.
TAMMY TS HOME DAYCARE
Child Care Assistant
03.2011 - 03.2016
Job overview
- Generate an environment that meets the individual, emotional, social and intellectual needs of children
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
VICTORIA SECRETS
Sales Associate
09.2013 - 04.2014
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
DAVID'S BRIDAL
Customer Service Representative
11.2012 - 03.2013
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Rasmussen University
Associate of Applied Science from Health Administration
University Overview
Harlan Community Academy Chicago
High School Diploma
01-2007
University Overview
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Special education support
- Data collection
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Relationship building
- Computer proficiency
Certification
- Licensed Nail Technician - 2020
- Certified Birth Doula, Gifted Hands International - 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balancePersonal development programsHealthcare benefitsTeam Building / Company Retreats401k matchCareer advancementTimeline
Paraprofessional
Distinctive Schools
10.2022 - Current
Nail Technician
COLOR ME BEAUTY BAR-CHICAGO
01.2021 - 10.2022
Teacher Assistant
MONTESSORI ACADEMY OF CHICAGO
11.2016 - 07.2020
After School Teacher Assistant
PRINCETON LEARNING SCHOOL
03.2016 - 11.2016
Sales Associate
VICTORIA SECRETS
09.2013 - 04.2014
Customer Service Representative
DAVID'S BRIDAL
11.2012 - 03.2013
Child Care Assistant
TAMMY TS HOME DAYCARE
03.2011 - 03.2016
Rasmussen University
Associate of Applied Science from Health Administration
Harlan Community Academy
High School Diploma
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