ANGELICA HUGHES
New York
Summary
Dynamic and personable Senior Sales Associate with a passion for fashion and jewelry. With over three years of experience in luxury retail and customer service, I excel in delivering personalized shopping experiences and fostering customer relationships. After pursuing a degree at the Fashion Institute of Technology, I combine my education in fashion with hands-on sales expertise to drive sales and promote brand loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Jewelry Sales Associate
Ora Ana
08.2024 - Current
- Engaged customers in a luxury retail environment, providing expert advice on jewelry selections and styling.
- Achieved monthly sales goals by fostering client relationships and delivering exceptional customer service.
- Assisted in maintaining the visual presentation of the store, ensuring the jewelry displays reflected brand standards.
Professional Content Creator
Tik Tok/ META
06.2023 - Current
- 94,000 combined followers focused on Jewelry, Fashion and Self-Actualization.
- Created engaging content that resonates with a fashion-forward and mindset growth audience.
- Developed partnerships with brands and collaborated on influencer marketing campaigns.
- TikTok - @angelicahughes_ 68,000 Followers, 3.2 Million Likes
- Instagram - @angelicahughes_ 26,000 Followers
Editor - Sales Associate
Glossier
08.2025 - 10.2025
- Achieved sales targets by providing exceptional customer service and product knowledge.
- Developed relationships with customers to enhance loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service Associate
PlushBeds.com
06.2021 - 07.2024
- Assisted customers with inquiries regarding product features, returns, and shipping processes through email, phone, and live chat.
- Resolved customer complaints and escalated issues to the appropriate departments when necessary.
- Processed orders, returns, and refunds while maintaining accurate records and ensuring a seamless customer experience.
- Provided support in navigating the website, completing transactions, and offering recommendations based on customer preferences.
Education
Associate’s - Textile and Surface Design
Fashion Institute of Technology (FIT)
New York, NY05-2025
Skills
- Hard Skills:
- Sales and Marketing Strategies
- Customer Relationship Management
- Point of Sale (POS) Systems
- Retail Merchandising
- Content Creation (TikTok/Instagram)
- Product knowledge expertise
- Adaptable and flexible
- Soft Skills:
- Strong Communication
- Public Speaking
- Conflict Resolution
- Time Management
- Team Collaboration
Certification
- Dale Carnegie Public Speaking Course – Top Graduate
- Dale Carnegie Leadership Training & Public Speaking – 2021
Timeline
Editor - Sales Associate
Glossier
08.2025 - 10.2025
Senior Jewelry Sales Associate
Ora Ana
08.2024 - Current
Professional Content Creator
Tik Tok/ META
06.2023 - Current
Customer Service Associate
PlushBeds.com
06.2021 - 07.2024
Associate’s - Textile and Surface Design
Fashion Institute of Technology (FIT)