Summary
Overview
Work History
Education
Skills
Languages
Timeline
Shokofeh Tajik

Shokofeh Tajik

Atlanta,GA

Summary

Sales associate with 6 years of experience building customer base, attracting potential customers and selling perfume, cosmetics, skin care and related items. Highly persuasive with excellent influencing and customer service skills. Enthusiastic and motivated to share product knowledge and increase sales.

Overview

6
6
years of professional experience

Work History

Sales Associate

Macy's
10.2018 - 01.2019

Sold cosmetics, perfumes, skin care and etc at Macys

Vendor

Loreal Luxe, Lancome
09.2019 - Current

Gain thorough knowledge of various perfume brands, fragrance families, and individual scents.

• Educate customers about the different types of perfumes, including eau de parfum, eau de toilette, cologne, and their varying concentrations and notes.

• Provide personalized fragrance recommendations based on customer preferences, skin type, and occasion.

2. Customer Service and Sales:

• Greet customers, engage them in conversation, and understand their fragrance needs.

• Offer samples for customers to test and assist them in making informed purchase decisions.

• Employ effective sales techniques to upsell and cross-sell complementary products such as lotion, body spray, or gift sets.

• Handle customer inquiries, complaints, and returns professionally

Sales Associate

Macy’s Dior
02.2019 - 06.2019

Sales

Sales Associate

CosmoProf
06.2019 - 09.2019

Sold to professionals. Done accounting and front desk as well

Vendor

Coty
11.2023 - Current

Education

Bachelor - Business Management

Molana, Iran Tehran
06.2016

Skills

Hard Skills:

1 Product knowledge: Understanding of cosmetic products, ingredients, and their benefits

2 Sales techniques: Ability to upsell, cross-sell, and close sales effectively

3 Customer service: Providing excellent service to customers and addressing their needs

4 Inventory management: Keeping track of stock levels and restocking products as needed

5 Visual merchandising: Arranging products in an appealing way to attract customers

6 Makeup application: Basic knowledge of makeup application techniques

7 Skincare knowledge: Understanding of skincare products and routines

Soft Skills:

1 Communication: Strong verbal and written communication skills to interact with customers and colleagues

2 Interpersonal skills: Building relationships with customers and creating a positive shopping experience

3 Teamwork: Collaborating with colleagues to achieve sales goals

4 Adaptability: Being flexible and able to handle changing priorities in a fast-paced environment

5 Time management: Prioritizing tasks and managing time effectively to meet sales targets

6 Positive attitude: Maintaining a friendly and enthusiastic demeanor to engage customers

Languages

Farsi
Native or Bilingual
English
Professional Working

Timeline

Vendor - Coty
11.2023 - Current
Vendor - Loreal Luxe, Lancome
09.2019 - Current
Sales Associate - CosmoProf
06.2019 - 09.2019
Sales Associate - Macy’s Dior
02.2019 - 06.2019
Sales Associate - Macy's
10.2018 - 01.2019
Molana - Bachelor, Business Management
Shokofeh Tajik