Angelica Iglesias
Roswell,NM
Summary
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Sales Representative
Metro By T-Mobile
Roswell, NM
04.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Child Caregiver
Working Mothers Daycare
Roswell, NM
09.2022 - 08.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
University High School
Roswell, NM05.2017
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Client Service
Languages
Spanish
Professional Working
Timeline
Sales Representative
Metro By T-Mobile
04.2023 - Current
Child Caregiver
Working Mothers Daycare
09.2022 - 08.2023
University High School