Dynamic professional with a proven track record at Complete Staffing Solutions, excelling in inventory organization and customer service. Skilled in implementing safety protocols and enhancing operational efficiency. Strong communicator and conflict resolver, dedicated to fostering positive relationships and ensuring a seamless visitor experience.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Lot Attendant
Complete Staffing Solutions
Nederland, Texas
03.2026 - Current
Maintained cleanliness and orderliness of lot to elevate visitor experience.
Organized vehicle inventory to improve customer service and streamline operations.
Monitored vehicle conditions and reported maintenance needs to management.
Implemented safety protocols to protect vehicles and personnel on premises.
Directed traffic flow in lot, optimizing space utilization and accessibility.
Trained new attendants on daily operations and company policies.
Conducted regular inspections for potential safety hazards, taking corrective action as necessary.
Addressed customer requests and complaints promptly to enhance satisfaction.
Office Assistant
ROSA C GONZALES, MD
03.2025 - 01.2026
Coordinated and scheduled patient appointments to enhance office efficiency
Processed customer payments accurately and efficiently
Established flexible payment plans to assist patients financially
Maintain accurate records for patients
Managed incoming calls, routing them accurately to appropriate staff members
Ensured adherence to HIPAA regulations while assisting patients
Tracked employee work hours with precision to support payroll accuracy
Receptionist
JEFFERSON CO. DD#6
11.1999 - 10.2006
Managed accurate employee timekeeping records to ensure payroll accuracy
Streamlined office procedures to improve efficiency
Executed precise data entry tasks to maintain data integrity
Education
Substance Abuse Counselling -
Lamar Port
06-2026
Logistics/Supply Chain Management - Freight Loss & Damage Claims
Lee College
Baytown, TX
05-2024
Skills
Lot maintenance
Lot organization
Inventory organization
Safety protocols
Safety procedures
Customer service
Customer interaction
Communication skills
Time management
Project management
Quick decision making
Active listening
Conflict resolution
Conflict management
Relationship building
Interpersonal skills
Team building
Documentation
Initiative-taking
Certification
Dispute Resolution & Problem Solving
Forklift Certification
HIPPA Certification
Communication
Basic Electrical Training /Ctech
Timeline
Lot Attendant
Complete Staffing Solutions
03.2026 - Current
Office Assistant
ROSA C GONZALES, MD
03.2025 - 01.2026
Receptionist
JEFFERSON CO. DD#6
11.1999 - 10.2006
Substance Abuse Counselling -
Lamar Port
Logistics/Supply Chain Management - Freight Loss & Damage Claims