Angelica Lang
Phoenix,AZ
Summary
Dynamic Learning Ambassador and problem-solver with a proven track record at Amazon, enhancing learning experiences through innovative methods and advanced problem-solving. Excelled in mentoring, training, and leading teams towards achieving excellence in productivity and quality. Skilled in Microsoft Office and effective communication, embodying teamwork and attention to detail.
Overview
2
2
years of professional experience
Work History
Learning Ambassador
Amazon
03.2024 - Current
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
- Coached associates in optimal safety and productivity.
- Trained New hires and Cross trains in Pick Path also trained employees from a third party contractor for Pod Banding.
- Coached several associates in quality and productivity in CAP department.
- Performed random Pick audits for our learning team.
- Coached all my associates on how to perform their job well and efficiently in pick.
ICQA Problem Solver
Amazon
10.2022 - Current
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Communicated with management about potential inventory risks to fulfill orders on time.
- Responded to departments to provide product or inventory procedural information.
- Championed continuous improvement efforts within the department, creating a culture of proactive problemsolving.
- Trained new team members on ICQA procedures, ensuring consistent quality standards across the team.
- Streamlined processes for efficient problem-solving by analyzing data and identifying root causes of discrepancies.
- Reduced error rates in inventory management, utilizing advanced problem-solving techniques.
- Collaborated with cross-functional teams to identify inefficiencies and implement process improvements.
- Reported problems and concerns to management.
- Removed damaged and liquidation damaged from active pods and relabel inventory also take care of trouble ticket submitted by other Problem solvers in ICQA
Picker
Amazon
10.2022 - Current
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Packer
Amazon
11.2023 - Current
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed daily orders with expert picking and packing of shipments.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
Education
Diploma -
Summit High School
Phoenix, AZ05.2006
Skills
- Adaptive Learning
- Peer Mentoring
- Collaborative learning
- Training facilitation
- Feedback Delivery
- Group and individual instruction
- Problem-Solving
- Microsoft Office
- Computer Operation
- Problem-solving ability
- Excellent Communication
- Organizational Skills
Timeline
Learning Ambassador
Amazon
03.2024 - Current
Packer
Amazon
11.2023 - Current
ICQA Problem Solver
Amazon
10.2022 - Current
Picker
Amazon
10.2022 - Current
Diploma -
Summit High School