Angelica Laury
Grand Prairie
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
13
13
years of professional experience
Work History
Shift Manager
Corecivic Inc.
Grand Prairie, TX
09.2025 - Current
- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
- Trained and mentored new staff on equipment usage and customer service practices.
- Implemented process improvements to enhance efficiency and reduce downtime across shifts.
- Coordinated team schedules, optimizing labor allocation to meet production demands.
- Monitored inventory levels, facilitating timely restocking of essential supplies and materials.
- Conducted performance evaluations, providing feedback to support employee development and growth.
- Resolved resident complaints promptly, maintaining high satisfaction levels during peak hours.
- Conducted regular patrols to identify potential hazards or security breaches.
- Monitored premises to ensure safety and security protocols were consistently followed.
- Responded promptly to incidents, coordinating with law enforcement and emergency services as needed.
- Assisted in training new security personnel on policies and procedures for effective operations.
Detention Officer
Core Civic Houston Processing Center
10.2024 - 09.2025
- Responsible for maintaining order, safety, and security of residents in a correctional facility.
- Engage in a variety of interchangeable work areas that includes, but is not limited to, armory/key control, housing units, kitchen, medical, visitation, etc.
- Conducts radio checks documenting results in the security log. Conducts facility counts at the prescribed times and ensures the logbooks in the buildings are accurate as to count.
- Full Time
OFFICER
THE GEO GROUP
04.2021 - 12.2024
- Ensures that the equipment necessary for each watch is operational including radios, flashlights, and keys prior to relieving the watch.
- Prepares shift documentation including shift reports, work orders, security reports, and unusual incidents that are legible, concise and that meet facility’s standards and contracting agency requirements.
- Receives necessary information from previous shift personnel pertaining to events that transpired during the shift such as resident medical problems, disciplinary problems, or new arrivals and any special instructions. Relieves the watch and informs necessary personnel that the watch has been relieved. Makes entries into the security log showing the time the watch was relieved noting name and title.
- Conducts radio checks documenting results in the security log. Conducts facility counts at the prescribed times and ensures the logbooks in the buildings are accurate as to count.
- Frequently, there is a patrol building to observe and listen to individual residents and groups of residents and monitor the state of the building. Examples of activities include smelling marijuana, listening to conversations, or ensuring doors and windows are properly secured.
- Ensure that the building picture board has a picture of all residents assigned to the building and that the picture is in the proper bed slot.
- Montgomery Processing Center
- Full time Intake
Sergeant
Texas Children Hospital
02.2024 - 10.2024
- Provide security functions at designated postal locations.
- Operate Texas Children’s Hospital vehicles and other assigned duties.
- Periodically foot patrol specific buildings are assigned, observing visitors, patient, and staff for compliance with the organization’s rules and protocol.
- Report any hazardous conditions and suspicious activity to the supervisor and dispatch, using radio and other means of communication according to established departmental procedures.
- Ensure that all emergency vehicles have ready access to the Emergency Center dock for offloading of patients and aid with helistop patient transport to inpatient areas.
- May respond in the case of an emergency and use AED, or assist in providing basic life support, and utilize Personal Protective Equipment
- Full Time
Delivery Driver
FedEx Express
11.2020 - 05.2021
- Load truck with day's package. Map route for best delivery route. Deliver packages that are on the days manifest. Use a handheld computer to document deliveries. Safely drive box truck on route. Scan every package for delivery. Arrange packages for delivery. Customer Service. Close out manifest daily. Deliver Call Tags and Pickups to QA Department. Reset scanner for the next day.
- Part time 20 hours a week
Security officer/ Dispatcher/ Sergeant
Park MGM
08.2017 - 05.2021
- Patrol and monitor all areas of the theater.
- Provide excellent guest service to guests and employees.
- Act as a First Responder in emergency situations.
- Guest or employee accidents, or unusual occurrences.
- Control access of the theater through key control and visual monitoring.
- Perform all other duties as assigned to include possible use as an officer in the hotel and casino. Responds to alarms and dispatched officers; decide what actions to take based on situation, facts known and position limitations.
- Worked with dispatch systems such as CSD and MR applications.
- Monitored all security cameras on property. Reviewed and recorded any video needed as evidence in resort and police incidents.
- Usage of 10 codes as used by law enforcement.
- Conducted daily, monthly and yearly reports providing information used by CSD system.
- Trained and supervised new dispatch hires.
- Answered telephone calls to answer questions and provide information during non-business hours.
- Called police and fire departments in cases of emergency.
- Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Tested communication and alarm systems, and reported malfunctions to maintenance unit
- Full time
Security Monitor
Las Vegas Community Correctional Center
02.2019 - 10.2020
- Ensures that the equipment necessary for each watch is operational including radios, flashlights, and keys prior to relieving the watch.
- Prepares shift documentation including shift reports, work orders, security reports, and unusual incidents that are legible, concise and that meet facility’s standards and contracting agency requirements.
- Receives necessary information from previous shift personnel pertaining to events that transpired during the shift such as resident medical problems, disciplinary problems, or new arrivals and any special instructions. Relieves the watch and informs necessary personnel that the watch has been relieved. Makes entries into the security log showing the time the watch was relieved noting name and title.
- Conducts radio checks documenting results in the security log. Conducts facility counts at the prescribed times and ensures the logbooks in the buildings are accurate as to count.
- Frequently, there is a patrol building to observe and listen to individual residents and groups of residents and monitor the state of the building. Examples of activities include smelling marijuana, listening to conversations, or ensuring doors and windows are properly secured.
- Ensure that the building picture board has a picture of all residents assigned to the building and that the picture is in the proper bed slot.
- Organizes and supervises resident work details to assist in maintaining facility cleanliness to ensure that facility meets facilities and contracting agency requirements.
- Performs activities on both a scheduled and random basis including urinalysis testing, pat downs, shakedowns, counts, or breath tests, to maintain control and security of the residents and facility.
- Documents disciplinary action for rule violations according to procedure to comply with contracting agency requirements and log accordingly.
- Conducts scheduled and impromptu cleanliness checks of the facility and resident’s personal belonging to maintain it in an orderly and clean fashion to meet health and environmental requirements. This includes all rooms within the facility and residents’ personal belongings.
- Welcomes visitors and verifies their identity while always maintaining professionalism and courtesy.
- Communicates with residents and staff in a professional manner to affirm and enhance self-esteem, dignity, and to maintain positive resident and staff relations.
- Participates in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and resolve problems and function as a unified team.
- Maintains confidentiality obtained through job duties regarding employees, vendors, residents, or outside agencies so that sensitive information is only given on a "need to know" basis.
- Complies with company policies and work rules as described in the company Employee Handbook, the Statement of Work, and the Facility Policies and Procedures Manual.
- Adheres to attendance policies and is available to work any shifts or work overtime to ensure adequate coverage of the program and to ensure the safety and security of the residents.
- Complies with facility safety rules and takes appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
- Part time 36 hours a week
Assistant Manager
Burger King
01.2019 - 02.2020
- Promote company culture and value by carrying out responsibilities with knowledge, honesty, and integrity
- Clearly communicate goals to be achieved to the shift and demonstrate how they can be realized; and make sure the shift meets its organizational and operational objectives
- Set a positive example to team members and keep the restaurant operating to standard by maintaining a calm attitude during times of high volume
- Provide training to team members on how to connect with each guest, as well as maintain a friendly and positive demeanor that the team can emulate to provide outstanding service to guests
- Ensure smooth flow of operations of the restaurant by delegating responsibilities and practices to the team, with suggestions and directions from the general manager
- Ensure company operational policies and procedures are always followed, including those concerning safety and cash handling
- Adhere to established food safety guidelines for all products; and follow all product build and presentation standards in making available fresh and quality products to guests consistently
- Aid team all through the shift and engender great teamwork among members
- Ensure a professional, clean and polished appearance by wearing the approved uniform
- Apply suggestive selling and up-selling tactics when opportunities present themselves to increase restaurant sales and guest satisfaction
- Periodically review restaurant operations and environment to discover areas to improve upon, and to train and direct the team to achieve the restaurant’s operational goals
- Suggest ideas to the general manager on broader areas to improve upon
- Aid the general manager on tasks management, and operational and organizational planning for the restaurant.
- Full time
Security guard
Westgate Hotel
07.2017 - 11.2018
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Answer alarms and investigate disturbances
- Escort loiter and not register guests off property
- Full time
Security Guard
Securitas Security
01.2016 - 03.2017
- Monitor and authorize entrance and departure of employees, visitors, and other people to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Answer alarms and investigate disturbances
- Full time
Supervisor
McDonald's
07.2013 - 01.2016
- Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to our customers.
- Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.
- Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
- As a Shift Manager, you may be responsible for:
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
- Full time
Education
High School Diploma -
Fairfax High ScHOOL
Los Angeles07-2013
Skills
- Staff training and onboarding
- Quality assurance
- Interpersonal skills
- Inventory control
- Staff development
- Safety compliance
- Schedule management
- Flexible schedule
- Hiring and recruiting
- Operations management
- Inmate supervision
- Restraint techniques
- Computer skills
- Incident investigation
- Physical fitness
- Mental resilience
Timeline
Shift Manager
Corecivic Inc.
09.2025 - Current
Detention Officer
Core Civic Houston Processing Center
10.2024 - 09.2025
Sergeant
Texas Children Hospital
02.2024 - 10.2024
OFFICER
THE GEO GROUP
04.2021 - 12.2024
Delivery Driver
FedEx Express
11.2020 - 05.2021
Security Monitor
Las Vegas Community Correctional Center
02.2019 - 10.2020
Assistant Manager
Burger King
01.2019 - 02.2020
Security officer/ Dispatcher/ Sergeant
Park MGM
08.2017 - 05.2021
Security guard
Westgate Hotel
07.2017 - 11.2018
Security Guard
Securitas Security
01.2016 - 03.2017
Supervisor
McDonald's
07.2013 - 01.2016
High School Diploma -
Fairfax High ScHOOL