Angelica Lopez

To assist my employer in achieving their goals with the use of my technical knowledge and experience within the field of Business.

Over 15 year’s experience including 1 year of direct management experience. Proven accomplishments in fiscal management, staff development, billing and claims, excellent communication skills [fluent in Spanish/English] and employee training abilities. Additional experience in information system implementation (MS Word/Excel/Access/Outlook/PowerPoint).

• Audited eligibility/authorization forms [2450] to determine payments to childcare providers. Determination of possible discrepancies were determined, sent errors to be corrected to client service department and paid child care providers an accurate amount. Resulting in effective and efficient payments to providers on a timely basis. Managed the attendance policy of all child care providers in the region. Received attendance rosters [2455], matched information with eligibility/authorization forms, input data into proprietary computer program and determined payment due to attendance roster. Resulting in accuracy of payments due on behalf of student attendance.
• Instructed Self Arranged Child Care (SACC) meetings, Counseled parents and guardians on the various procedures of child care management through authorized providers, delivered paper work describing record keeping procedures, and explained the importance of the child care attendance policy. Reduced possible errors which provided timely payment of claims. Managed and trained employees on the policy and procedure of child care agency. Instructed employees in the implementation of learning, physical and mental development programs, implementation of games and activities and the development of social skills on behalf of the student. Resulted in the employee efficiency and parent confidence and approval of the child’s overall social and academic performance. Step by Step Counselor and assisting clients with emergency food and clothing and any other assistance they may need. Helped clients set goals to help their family reestablish their economic status, by referring clients to different agencies that will help them find a job. Transport clients, to their appointments to get drug tested, to their children’s dr. apt. I go to the schools to check on the safety of the children. Prepare files for Investigators, request Le reports from various police departments. Order Drug kits for our unit Monitor parent child visits. Run weekly and daily reports for our unit. Local office coordinator back up for our facility. Notarize paperwork for workers when needed. Upload all closed cases into One Case. Drug Test clients when needed. Order supplies when needed. Assign cases when my supervisor is out on Leave. Mail out closure letters when a case has closed. Process all incoming subpoenas and send to the subpoena mail box. Access Tiers to search for clients, Access TADS and search for drug test results on clients. Access ImmTrac2 to search for immunization records for children who are part of an investigation.