Angelica Lopez Banegas
Stamford
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
7
7
years of professional experience
Work History
Bartender/Server/Bar Manager
Riko’s Pizza
03.2021 - Current
- In charge of closing the front of the house.
- Tend/serve tables and bar guests.
- Upsell and advertise products and menu items.
- Count registers and make change.
- Make and serve craft cocktails.
- Managed inventory levels, ensuring adequate stock of ingredients and supplies.
- Trained new bartenders in drink preparation techniques and customer service standards.
- Served high customer volumes during special events, nights, and weekends.
Barista/Cashier/Shift Lead
Donut Delight
04.2019 - 03.2021
- Take customer orders.
- Make drinks/sandwiches.
- Supervise employees on shift.
- Close down registers.
- Count money and make change.
- Report to management.
- Manage and rectify mistakes and customer complaints.
Cashier/Counter/Shift Lead
Wetzel’s Pretzels
10.2018 - 03.2019
- Attended to customers at the counter.
- Restock materials for the shift.
- Supervise employees on shift.
- Report to management.
- Handle food and drinks safely.
Education
EMT Certification - EMS
Norwalk Emergency Medical Services
Norwalk, CT06-2021
High School Diploma -
Brien McMahon Highschool
Norwalk, CT06-2021
Associate of Science - Nursing Program
CT State Community College Norwalk
Norwalk, CT05.2027
Skills
- Skilled in Microsoft Office applications
- Strong multitasking
- Outgoing personality
- Cleanliness and hygiene
- Handling difficult customers
- Mediations in customer service and the restaurant industry
- Proficient in high-pressure environments
- Bar service training with cocktail and beer expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Arabic
Elementary
Timeline
Bartender/Server/Bar Manager
Riko’s Pizza
03.2021 - Current
Barista/Cashier/Shift Lead
Donut Delight
04.2019 - 03.2021
Cashier/Counter/Shift Lead
Wetzel’s Pretzels
10.2018 - 03.2019
EMT Certification - EMS
Norwalk Emergency Medical Services
High School Diploma -
Brien McMahon Highschool
Associate of Science - Nursing Program
CT State Community College Norwalk