Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tennille Fromm

Hermiston,OR

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience
2
2
Certification

Work History

Server/Bartender

Omg burger
08.2024 - Current
  • Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Adhered to all food safety regulations to ensure the health and well-being of customers
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
  • Maintained accurate record keeping for guest reservations ensuring smooth operations during busy periods
  • Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
  • Trained new staff members on restaurant procedures, menu items, and customer service standards

Server/Bartender

Delish
08.2022 - 05.2024
  • Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
  • Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
  • Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Adhered to all food safety regulations to ensure the health and well-being of customers
  • Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
  • Managed inventory levels of supplies such as napkins, utensils, condiments etc
  • Ensuring availability during peak hours
  • Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
  • Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services

Waitress

Shari's Cafe and Pies
10.2021 - 06.2022
  • Greet customers, take orders, run food, cash handling, and overall customer service for their entire stay
  • Multitasking many things at the same time
  • Ability to stay calm in stressful situations when alone
  • Always smiling

Cashier/Semi-truck diesel desk

Space Age Fuel
07.2019 - 10.2020
  • Customer service, cash handling, bagging and cashing people out
  • Semi-truck side, manage the diesel desk
  • Input information for each driver, cashing checks, cash advances, juggle different cards with different people, paper work
  • Need a good memory, work fast, and learn faster, because issues arise all the time

Manager/delivery driver/Cashier/waitress/cook

Pizza Hut
09.2017 - 07.2019
  • Manage the whole store, problem solving with customers, getting co workers their breaks, cash handling/safe, cook, serve, clean, drive, nightly paper work, and locking up and closing the store

Education

GED program -

Hermiston High School
Hermiston, OR

Skills

  • Accurate Data Entry
  • Skilled in Microsoft Office Applications
  • Advanced Excel Proficiency
  • Experienced in Leadership Roles
  • Night Audit Management
  • Document Filing Expertise
  • Experienced Receptionist
  • Invoice Processing
  • Cash Handling Proficiency
  • Microsoft Proficiency
  • Office Administration
  • Proficient in Microsoft Word
  • Customer Service Expertise
  • Document Organization Skills
  • Clear Verbal Communication
  • Inventory Management
  • Service-Oriented Communication Skills
  • Hospitality Management Background
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Customer service
  • Supply restocking
  • Multitasking and organization

Certification

  • OLCC Service Permit
  • Food Handler Certification
  • Driver's License

Timeline

Server/Bartender

Omg burger
08.2024 - Current

Server/Bartender

Delish
08.2022 - 05.2024

Waitress

Shari's Cafe and Pies
10.2021 - 06.2022

Cashier/Semi-truck diesel desk

Space Age Fuel
07.2019 - 10.2020

Manager/delivery driver/Cashier/waitress/cook

Pizza Hut
09.2017 - 07.2019

GED program -

Hermiston High School
Tennille Fromm